Gramercy Park Hotel sets the standard for modern luxury, perfecting the art of genuine hospitality. As the next generation five-star luxury hotel, we attend to our guests in a gracious and attentive manner.

To make this vision a reality, we are seeking the best service professionals in the industry. If you have a genuine love of hospitality and enjoy entertaining others, contact us today.

We are seeking a DYNAMIC and ENGAGING candidate that can work flexible shifts, including overnight shifts.

NO PHONE CALLS PLEASE REPLY ONLINE ONLY

Explains and promotes hotel services, facilities and outlets and becomes informed and knowledgeable of upcoming events/functions in the hotel and in the surrounding area (including times, dates, and costs). Is very familiar with the surrounding area and local streets.

Responds quickly to guest requests or complaints in a friendly manner and ensures appropriate action is taken. Reports necessary complaints and issues to proper management.
Follows up to ensure guest satisfaction.
Provides a professional image at all times through appearance and dress.
Follows company policies and procedures.

NO PHONE CALLS PLEASE REPLY ONLINE

NO PHONE CALLS PLEASE REPLY ONLINE

Must be flexible in scheduling and available to work overnights, weekends, and holidays.


Knowledge of Microsoft programs and experience using computers

Knowledge of Epitome is a plus
Responds quickly to guest requests or complaints in a friendly manner and ensures appropriate action is taken. Reports necessary complaints and issues to proper management.
Follows up to ensure guest satisfaction.
Provides a professional image at all times through appearance and dress.
Follows company policies and procedures.

Attention to detail is a must

NO PHONE CALLS PLEASE REPLY ONLINE