Job Summary
DIRECTOR OF SALES
Corporate Overview
We believe in the importance of recognizing and rewarding outstanding performance, and last year, over 58% of our management team were promoted from within! TMI Hospitality Hospitality offers endless opportunities and growth potential throughout our more than 220 hotels across the United States. At TMI Hospitality we take pride as owners and are driven to be the best in the industry!
To be a great leader, you need great people behind you - well trained, goal oriented and energetic. People that emanate a sense of ownership. If you're looking for a fresh approach to your career, apply now. After all, you deserve the best!
Job Description
Thank you for your interest in a career with TMI! In order to be considered for a position with us please apply directly on our website at www.tmihospitality.com/ecc. Once you submit your interest to a position(s) and create a login, you will be directed to complete a Profile page. Once your Profile has been submitted, look for the "Online Application" navigation button. You will need to complete both in order to complete this process.
JOB SUMMARY (Basic functions and scope of the position)
Plans and administers sales policies and programs to foster and promote hotel patronage for one or more properties. Those Director of Sales who support more than one property will report to an Area Director
DUTIES AND RESPONSIBILITIES (Essential functions of the position)
- Develops and maintains marketing plan and sales budget with the General Manager.
- Provides sales training to staff of hotel as applicable.
- Participates in Revenue Management strategies using such tools as Star reports, demand analysis and applicable front office systems.
- Schedules and completes sales appointments
- Conducts a required amount of sales activities including telemarketing, cold calls, e-mailing and prospecting.
- Organizes, maintains, and tracks sales data.
- Completes requests of General Manager and other management personnel, as applicable.
- All other duties as assigned.
PROBLEM SOLVING
- Problem Solving - Identifies and resolves problems in a timely manner.
SUPERVISORY RESPONSIBILITIES
- May be required to supervise in the absence of more senior management.
Job Requirements
QUALIFICATIONS
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
COMPETENCY
To perform the job successfully, an individual should demonstrate the following competencies:
- Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses reason even when dealing with emotional topics.
- Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance.
- Interpersonal - Maintains confidentiality.
- Oral Communication - Responds well to questions; Demonstrates group presentation skills;
- Team Work - Contributes to building a positive team spirit.
- Written Communication - Writes clearly and informatively; Able to read and interpret written information.
- Delegation - Delegates work assignments; Provides recognition for results.
- Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
- Business Acumen - Understands business implications of decisions; Demonstrates knowledge of market and competition
- Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.
- Organizational Support - Follows policies and procedures including but not limited to, dress code policies
- Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events.
- Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
- Dependability - Commits to long hours of work when necessary to reach goals.
- Initiative - Asks for and offers help when needed.
- Innovation - Generates suggestions for improving work; Develops innovative approaches and ideas.
- Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Includes appropriate people in decision-making process.
- Planning/Organizing - Prioritizes and plans work activities.
- Professionalism - Treats others with respect and consideration regardless of their status or position.
·Quality – Looks for ways to improve and promote quality
- Quantity – Strives to increase productivity.
- Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
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Company Benefits:
*** Employee Stock Ownership Program
***Health, Dental, Life Insurance
***Lodging Discounts
***Paid Time Off (Vacation)
Thank you for your interest in a career with TMI! In order to be considered for a position with us please apply directly on our website at www.tmihospitality.com/ecc. Once you submit your interest to a position(s) and create a login, you will be directed to complete a Profile page. Once your Profile has been submitted, look for the "Online Application" navigation button. You will need to complete both in order to complete this process.
TMI Hospitality • 1202 Westrac Drive • Fargo, ND 58103 • 701.235.1060