Valet Attendant
Property Name:
The Grand Hotel Minneapolis
Job Title: 
Valet Attendant
Location: 
Minnesota-Minneapolis
City: 
Minneapolis
Work Permit?: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position?: 
No
Salary: 
 
Bonus Pay: 
No
Accommodation: 
No
Who We Are

At Kimpton it all starts with our culture, which is focused on supporting our employees' personal and professional growth. We believe that if we take care of our employees they will be able to take care of our guests, ensuring the satisfaction of our investors and our future. Our culture inspires confidence and leads to caring service that comes straight from the heart.

We also are a socially responsible employer and citizen thanks to our Kimpton EarthCare and Kimpton Cares programs. Kimpton EarthCare is our industry-leading environmental program in which we have adopted eco-friendly operational practices and products to do our part in supporting a sustainable world.

"Fortune Magazine named Kimpton one of the 100 Best Places to Work For in 2013!"

Job Description

SUMMARY:
The Valet Attendant is responsible for providing a positive first and last impression to guests when they arrive and leave the hotel. The valet attendant will park all cars, quickly, safely and with the utmost of care and caution.

Use the five hospitality standards - eye contact, smile, speak first, engage in polite conversation, and use the guest's surname.


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

VALET:

Follow set procedures for parking all cars.

Act as doorperson when not parking cars.

Promote all hotel functions and facilities to all guests.

Clean garage and surrounding areas of litter, debris, papers, cans, etc.

Greet every guest upon arrival.

Assist and thank guests upon departure.

Call cabs for guests.

Transport luggage from guest's car to hotel; and transport luggage from hotel upon departure.

Perform Bellperson duties when they are unavailable or at lunch.

Record each and every car that is parked in garage and maintain up-to-date log.

SUPERVISORY RESPONSBILITIES:
None.

Job Requirements

QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MUST BE A MINIMUM OF 21 YEARS IN AGE.

EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

REASONING ABILITY:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

OTHER SKILLS and ABILITIES:
Must provide the highest customer service to all guest. Ability to interact with guests using the "Hospitality Standards" set out by your General Manager.



PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.

The employee must regularly lift and/or move up to 15 pounds and occasionally lift and/or move up to 25-35 pounds. Specific vision abilities required by this job include close vision and distance vision.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee regularly works in outside weather conditions. The employee is occasionally exposed to a variety of temperatures going in and out of regularly to load bags into vehicles.

The noise level in the work environment usually moderate to loud.

(Please note management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands).

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