At Kimpton it all starts with our culture, which is focused on supporting our employees' personal and professional growth. We believe that if we take care of our employees they will be able to take care of our guests, ensuring the satisfaction of our investors and our future. Our culture inspires confidence and leads to caring service that comes straight from the heart.

We also are a socially responsible employer and citizen thanks to our Kimpton EarthCare and Kimpton Cares programs. Kimpton EarthCare is our industry-leading environmental program in which we have adopted eco-friendly operational practices and products to do our part in supporting a sustainable world.

"Fortune Magazine named Kimpton one of the 100 Best Places to Work For in 2013!"

This position is responsible for the solicitation of new and existing accounts, meeting and exceeding revenue goals through telephone solicitation, outside sales calls and site inspections. Additionally, the position will be responsible for meeting with representatives of client groups to organize all details of upcoming functions from rooming lists to food and beverage needs. Interested candidates must have hotel, food and beverage, sales and/or customer service experience; possess excellent verbal and written communication skills and be extremely organized and detail oriented.

PRIMARY MARKETS

1. Local Corporate Business
2. Social Markets
3. Meeting and Convention Planners
4. Tour Operators and DMC’s

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assist in developing annual sales budget with restaurant team.
• Assist in development of yearly/quarterly marketing plan to meet and exceed budgeted sales goal
• The ability to generate new and on-going business through:
  • creation/maintenance of database
  • prospecting – at least 5 calls/visits per week (cold calls, referrals, old business)
  • networking – attending at least one civic/professional activity per month
    • The ability to build and maintain the sales process (as outlined by audit program)
  • return all inquiry phone calls/walk-ins
  • conduct tours/entertain potential clients
  • create menu presentations for potential clients
  • negotiate/achieve maximum revenue/profit while satisfying for all sales activity
  • close deals and generate appropriate paperwork
  • communicate to Director/GM/Banquet Manager/Chef the needs of the clients
  • build and maintain potential/existing client database
    • The ability to provide all necessary information to ensure proper operations of department

• provide weekly/monthly sales activity reports
• prepare and submit PACE/LOST BUSINESS reports monthly.  Send to Director of Catering, General manager, Director of Operations, VP Restaurant Operations, and Director of marketing
• coordinate sales efforts between hotel sales department and catering/private dining sales to ensure proper utilization of function space to yield maximum revenues
• review and update menus/packages/upgrades regularly to insure we are satisfying guests needs and maximizing revenue.
• Create appropriate sales collateral and tools for department
• Review all banquet event orders and daily/weekly banquet sheets to ensure accuracy
• Attend appropriate weekly communication meetings with operation team to ensure successful events

ADDITIONAL RESPONSIBILITIES

• Organize and represent restaurant at off-premise/charity events
• Supervise execution of banquets on occasion
• Support restaurant manager and team as needed
Respond properly in any hotel emergency/safety situation

Required Experience and Attributes:

* Strong computer skills
* Delphi and Aloha computer experience.
* Catering and Conference Services experience required
* Word and Excel experience a must
* Team player with all departments
* Ability to multi-task and be creative
* Willing to work in a competitive environment
* Excellent communication skills
* Outstanding customer service skills
* Flexible hours based on upcoming events and groups
* Willingness to learn and grow within the company.

SUPERVISORY RESPONSIBILITIES:

Carries out supervisory responsibilities of the private dining service team in accordance with organization's policies and applicable laws. 

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret common scientific and technical journal, financial reports, and legal documents.  Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.  Ability to write speeches and articles for publication that conform to prescribed style and format.  Ability to effectively present information to top management, public groups, and/or boards of directors.

MATHEMATICAL SKILLS:

Ability to calculate figures and amounts such as discount, interest, commission, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear.  The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, and reach with hands and arms.

The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee frequently works in outside weather conditions when making sales calls on customers.  They may be required to travel to an out-of-town destination through airline travel.  Also, travel will be required by automobile to call on customers and service accounts.

The noise level in the work environment is usually moderate.

(Please note management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands).