Company:Loews Hotels Property:Loews Philadelphia Hotel Location:Pennsylvania-Philadelphia Management Position: No

Entry-level Position: No Industry Categories:Hotel/Resort Position Categories:Waitress/Waiter Job Availability: Immediately

Position: Overnight Room Service Server

Position Summary:

At Loews Hotels, we provide a four-diamond AND MORE experience. AND MORE to us means supremely comfortable, vibrant and uniquely local. We constantly look for ways to delight our guests!

Room Service Servers are responsible for setting, delivering, and serving Room Service orders in accordance with Loews Hotels standards. 

• Completes required set up / preparation, at beginning of shift
• Inspects all equipment prior to and at end of shift, reports any needed repairs to supervisor
• Inventories supplies at beginning of shift, obtains supplies necessary to support forecasted level of business
• Prepares coffee as required throughout shift
• Deliver guest amenities to guest rooms.
• Presets trays and carts as required throughout shift.
• Checks all Room Service Orders for accuracy and completeness prior to departing kitchen
• Delivers Room Service Orders to guestroom in a timely manner
• Sets up and serves order in guest room, according to guest preference, in a polite professional manner
• Obtains proper charge authorization or payment for orders delivered
• Completes all necessary paperwork accurately and legibly
• Picks up soiled Room Service trays and carts from guestrooms and corridors as needed
• Cleans and maintains Room Service area and equipment
• Completes assigned closing duties at end of shift
• Deliver guest requests to guest rooms as needed
• Retrieve daily storeroom and beverage requisitions
• Engage and delight the guest and make experience positive
• Other duties as assigned

At Loews Hotels, the people make the hotel.

Required Skills and Experience:

* This position requires 1-2 years Room Service experience in a 4-5 diamond environment
* Candidates should possess stellar organizational skills, be highly motivated
* Must be able to execute and implement all facets of a daily Room Service operation
* Must be able to work a flexible shift, including weekends and holidays.
* Must have an outgoing personality with professional appearance and exceptional communication skills

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Contact Name:  Title:   Email:   Phone:   Mailing Address:1200 Market Street Philadelphia, PA, US 19107 Fax:

Pay Range: Bonus: No Other Benefits: Local Hire Only: No Work Permit: Applicants who do not already have legal permission to work in the United States will not be considered. Accommodation: No

About Loews Hotels:

Loews Hotels is a vibrant collection of one-of-a-kind hotels with distinct personalities. Each hotel and resort offers high-quality accommodations, impressive surroundings, personalized service, and thoughtful amenities for a luxurious guest experience. As a company we care about our guests, our community and our team members.

Headquartered in New York City, Loews Hotels manages properties in most major markets in the U.S. and Canada. Each property goes beyond Four Diamond standards to provide guests with a supremely comfortable, uniquely local travel experience at a great value. Loews Hotels boast prime locations in the cities of New York, Washington DC, Denver, Los Angeles, Nashville, Philadelphia, Annapolis, Montreal, and Quebec City, as well as world-renowned vacation destinations such as Miami's South Beach, Universal Orlando, New Orleans, Tucson, St. Pete Beach, and California's Coronado Island. Loews has established some of the industry's most innovative and successful travel programs, including Loews Loves Kids for families and Loews Loves Pets for discerning animals on the road.

At Loews Hotels, our team members' commitment to our guests and dedication to our communities is cherished. We seek genuine individuals who are able to engage and delight our guests by providing Four Diamond AND MORE service. We invest in training and development opportunities for all team members, so they may grow and develop as individuals. We embrace diversity at our core and offer the opportunity for all team members to reach their potential as professionals. At Loews Hotels, we seek to create a dynamic culture that makes work interesting, challenging, fulfilling and fun.

As part of our commitment to our team members, Loews Hotels is proud to offer competitive compensation and benefit plans tailored to each marketplace. These include:

• Pay that meets or exceeds area standards
• Retirement (401-K) and incentive plans
• Medical and dental coverage
• Short and long-term disability
• Life insurance
• Holiday and vacation pay
• Team member assistance plans
• Career development programs
• Tuition reimbursement programs

Loews Hotels is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V