Created in 1983, Rim Hospitality has evolved into a recognized leader in the hotel industry with offices in Modesto and Newport Beach, California, Dallas, Texas and Washington, DC. At Rim Hospitality, "we go beyond your expectations."
We are a passionately led hotel management company committed to aggressive growth where colleagues flourish, guests return, and hotel owners are rewarded. Our mission is achieved by adhering to fundamental management principles - integrity, excellence, passion, compassion, innovation, and service. The spirit of our business culture is to turn vision into action.
As hotel developers, owners and managers, we understand the ins and outs of operating a hotel, and go the extra mile to help hotels excel in a competitive marketplace. Our positive energy and heartfelt enthusiasm shines in everything we do. With leading-edge proprietary technology and "outside the box" programs, Rim Hospitality offers progressive hotel management services that ensure our hotels reach their operating potential from the front desk to the bottom line.
One of Rim Hospitality's many objectives is creating a rewarding work experience for all of our colleagues. We act with integrity and expect that from each team player. At Rim Hospitality to "be hospitable" is not just a philosophy within our hotels, it is a philosophy we extend throughout every level of our organization. Whether you're in housekeeping or finance, at Rim Hospitality you'll be empowered, recognized for your contributions, and have the opportunity to grow your career.
The Hilton Garden Inn lake Oswego, Oregon is searching for a talented professional to join the sales team. This dynamic and energetic individual will join us as the Director of Sales and report to the General Manager of hotel, while working hand-in-hand with the corporate sales team. This position will sell the hotel's facilities and use group and social business to drive hotel revenue through researching, developing, and analyzing sales activities and trends. The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following:
- Present a pleasant professional image to all potential guests and clients
- Weekly telephone research professionally qualifying all local and regional outside sales calls. Appointments should be made where possible and specific information obtained prior to actual call. This also applies to potential cold calls (non-appointment and scheduled). Responsible decision-makers name and potential annual sleeping rooms/hotel revenue should be obtained prior to the actual call. Friday's or non- "direct selling" times are suggested for this duty.
- Aggressively pursue all appropriate opportunities for outside customer solicitation and relationship building including: Outside Sales Calls, Civic Association Events, Trade Events, Industry Vendor Relationships, etc. Out of town solicitation is also to be made when requested (3-5 day trips)
- Develop and maintain an "active and inactive" file depicting all outside sales call activity
- Upon request of clients and in the absence of appropriate designated sales colleagues, book overnight accommodations for all group types. Upon return of appropriate sales colleagues communicate clearly all transactions made.
- Correspond with potential customers providing any requested information concerning bids, proposals, confirmation of bookings, thank you letters, follow-up letters, etc. In conjunction with inter office colleagues; maintain accurate and up to date records of sales department functions and transactions.
- Conduct hotel tours and entertain qualified potential clients in accordance with the company property policies.
- Review daily results of all activities completed by Sales Managers
- Define specific individual territories and market segment for self and all Sales Managers
- Implement primary tactics for assigned market segments
- Assist and supervise Sales Manager with primary tactics for their assigned market segment
- Assist the General Manager in the research and development of annual business or marketing plans/strategic plans.
- Submit requires monthly/quarterly/annual reports to the General Manager and Rim Hospitality office.
- Local community involvement as it benefits the hotel, via approved memberships in organizations.
- Contribute and work as a "team" member in all facets of the position.
- Perform other services and duties as requested by the General Manager. May be called upon to host functions and participate in, or conduct sales blitzes, travel and work extended hours to achieve departmental goal
Desired Skills & Experience
- Minimum of 3 years sales experience required, preferably in a hotel capacity. Local hotel market knowledge a plus.
- 2-year college degree in a related field, and/or equivalent experience in sales.
- Experience with sales software
- Ability to supervise and direct a sales team
- Excellent customer relations, communication, presentation and organization skills
- Must be able to work independently and simultaneously manage multiple tasks
- Must be outgoing and a proven self-starter
- Weekends and Holidays may be required as business needs warrant
EOE M/F/D/V.
Compensation based upon experience. Qualified candidates are encouraged to apply.
ALL APPLICANTS MAY SEND THEIR RESUME DIRECTLY TO: abdellah.choukri@hilton.com