Member Relations Coordinator

Historic, prestigious Detroit Athletic Club (DAC) is seeking a Member Relations Coordinator to assist with all aspects of the Club's Membership Department. This individual will be specifically responsible for:

- Meeting and greeting prospective, and current members, in person and over the phone
- Managing membership inquiries, process new member applications, prepare information for Board of Directors and update information in proprietary software
- Representing Membership at DAC meetings and events
- Coordinating monthly cocktail receptions
- Planning and host New Member Orientations
- Producing daily/weekly/quarterly reports according to Standards and Procedures
- Writing and editing text for communications
- Assisting Membership Director with projects as needed

Critical skills include:
Advanced Microsoft Office skills; ability to create and generate reports from proprietary software; attention to detail; able to develop rapport quickly and easily; self-motivated; strong proof reading skills; warm, professional demeanor; exude confidence, friendly, hospitable, positive attitude, responsive, helpful, discreet; strong communication skills and professional appearance.

Bachelor's Degree in Hospitality Business or related field (experience equivalent to four year degree may be considered), three - five years luxury hotel/club experience