TMI Hospitality knows it is the associates who operate our hotels that make the difference between average and outstanding performance. Our associates are our most indispensable asset. With a philosophy that has been nurtured over the years, we seek people who are driven by our core values, strive for service excellence and will go the extra mile to provide our guests with a memorable experience. We are interested in attracting and investing in talented individuals, who are dedicated to their career, show integrity and strive for positive results.

We believe in the importance of recognizing and rewarding outstanding performance, and last year, over 58% of our management team were promoted from within! TMI Hospitality Hospitality offers endless opportunities and growth potential throughout our more than 220 hotels across the United States. At TMI Hospitality we take pride as owners and are driven to be the best in the industry!

To be a great leader, you need great people behind you - well trained, goal oriented and energetic. People that emanate a sense of ownership. If you're looking for a fresh approach to your career, apply now. After all, you deserve the best!

TMI Hospitality of Fargo is seeking a highly motivated individual to lead our team at the New to open Fargo Comfort Suites as the General Manager. This position will manage the hotel to ensure an efficient and profitable operation by performing the following duties personally or through subordinate supervisors.

Essential Functions:

• Ensures compliance with company/franchise standards for personnel administration and performance, service to patrons, and room rates
• Delegates authority and assigns responsibility to all employees; supervises work activities of all employees
• Ensures staff received proper training for each position, including safety training and standard operating procedures
• Allocates funds, authorizes expenditures and assists Area Director in budget planning
• Monitors cost controls on a regular basis
• Performs duties of a Sales and Marketing manager including making marketing calls; attending community business functions; working with travel agents and direct bill accounts; and coordinating sales promotions
• Inspects guests’ rooms, public access areas, and outside grounds for cleanliness and appearance
• Answers patrons’ complaints and resolves problems to maintain Guest Satisfaction
• Handles and resolves employee issues
• Conducts annual wage scale surveys and ensures employee wages follow wage and salary guidelines
• Adheres to all franchise and company procedures and regulations as well as standard operating procedures
• Ensures bank deposits are made daily, including weekends and holidays
• Ensures employee paperwork, work schedules and payroll are completed and submitted in a timely manner
• Audits daily reports and processes monthly paperwork
• Orders supplies and equipment as needed and in accordance to company procedures
• Available 24/7 with reliable transportation
• All other duties as assigned

Supervisory Responsibilities: Directly supervises staff of hotel. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Education, Experience: To be successful in this position requires a Bachelor’s degree from four-year college or university; or one to two years related experience and training; or equivalent combination of education and experience. Valid Driver’s License is required.

Team Benefits:
Recognizing the talents and hard work of our associates, TMI Hospitality provides attractive benefits that add value to your compensation package. We understand the need to balance work and home life. Our retirement plan, Employee Stock Ownership Program (ESOP) is a unique opportunity to share in the ownership of our company.
• Employee Stock Ownership Program
• Health, Dental, Life Insurance
• Training and Orientation
• Lodging Discounts
• Flexible Spending Account

To apply, please visit our website at www.tmihospitality.com/ecc