Meetings & Special Events Director
Taj Boston Hotel
Location: US - MA - Boston
Jan 29, 2013
617-598-5271
15 Arlington Street
Boston, MA, US 02116
Boston, MA, US 02116
Employer
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Job Details
- Oversee and support the functions of Conference Managers in the preparation, planning and servicing of their accounts.
- Assist Sales in prospecting new clients, and in developing and maintaining relationships. Sell all hotel facilities and exceed budgeted revenue through suggestive selling.
- Works with Director of Sales and Marketing and Food & Beverage Director to strategize on menus, availability and proposals for all Catering Sales. Direct and assist managers in setting annual goals and objectives.
- Personally manage all VIP business. Effectively solicit and service meetings and events for the hotel.
- Maintain accuracy of Conference Management information in Delphi system.
- Research, prepare and monitor annual budget and plan for its successful execution, including MSE and rooms related business.
- Assist Banqueting Management to plan functions. Assist Operations to ensure proper running of functions.
- Plan special yearly events for the festive seasons in coordination with restaurant promotions.
- Produce regular reports for operational performance and financial reviews of food and beverage items consumption, banqueting rooms occupancy, and cover reports focusing on up-selling.
- Forecast 3 months ahead of time for the department in coordination with the Sales, Catering Director and F&B Directors. Produce a full revenue and cost regulated budget.
- Attend Daily Banquet Event Order Meetings to stay knowledgeable about menus, set ups, etc.
- Handle all contracts after the definite phase. Contact client for introductions and handle all servicing aspects of the group until check-out including collecting rooming lists, confirming group needs and requests, collecting payment and handling any billing issues.
- Ensure that all group needs are being met throughout the duration of their stay/meeting. Work closely with Front Office team to coordinate package/ amenity deliveries, with the Banquet team to run events, and with sales coordinators regarding pick-up and changes to rooms.
- Follow up with meeting planner after event has concluded and share feedback with the team.
- Four year college degree preferred.
- Must have minimum 3 years related experience in a similar company with banquet/meeting sales, preferably as a Catering and Conference Manager.
- Must have minimum 5 years Food and Beverage Management Experience.
- Outstanding leadership, planning and selling skills. Proven ability to develop a strong team and produce revenue. Must display strong analytical, organizational and administrative skills with attention to detail. Leads by example/ hands-on approach.
- Fluency in English is required, both written and verbal. Additional language ability considered a strong plus.
- Work in a diverse environment with attention to cultural sensitivity.
- Computer proficiency is required with a strong knowledge of all Microsoft suite of products.
- Ability to work a varied schedule based on business needs to include weekends and holidays.
- Decision making skills, problem solving ability and planning and time management skills
- Proven ability to take ownership and follow through on both internal and external communications.
- Ability to stand and sit for extended periods of time. Ability to bend and kneel, and to carry/lift up to 25 pounds and push/pull up to 25 pounds.
- Background and drug test required. EOE
Additional Details
Immediately
Yes
Applicants who do not already have legal permission to work in the United States will not be considered.
Excellent benefits package
No
Yes
No
Hotel/Resort
Catering/Events, Sales, F&B - Convention Services / Events