At Kimpton it all starts with our culture, which is focused on supporting our employees' personal and professional growth. We believe that if we take care of our employees they will be able to take care of our guests, ensuring the satisfaction of our investors and our future. Our culture inspires confidence and leads to caring service that comes straight from the heart.

We also are a socially responsible employer and citizen thanks to our Kimpton EarthCare and Kimpton Cares programs. Kimpton EarthCare is our industry-leading environmental program in which we have adopted eco-friendly operational practices and products to do our part in supporting a sustainable world.

"Fortune Magazine named Kimpton one of the 100 Best Places to Work For in 2013!"

Nestled in the heart of Scottsdale near Fashion Square Mall, museums and art galleries, FireSky Resort & Spa offers an invitation to experience an oasis the moment you arrive. Enhanced by the elements of fire and water throughout, enjoy these elements thru warmth, passion, inspiration and relaxation that awaits inside this Kimpton Hotel.

We are currently searching for a full time Guest Service Agent . This person will be responsible for providing exceptional guest services that include:

Registration and check-out, handling customer questions, PBX, contacting appropriate departments for assistance, initial welcome and first impression of the resort, and creating moments for guests


The Guest service agent must be accurate with daily accounting and cash handling procedures. The essential hospitality standards must be used at all times: eye contact, smile, speak first, engage in polite conversation, and use the guest surname.
For more information on our growing hotel company please visit our website at www.kimptonhotels.com or www.fireskyresort.com.
EOE
 

2008, 2009, 2011, 2012 Best Places to Work/Phoenix Business Journal
2012 & 2013 Fortune Magazine Top 100 Companies to Work For
Green Key Certified

Skills/ Requirements:

Previous hotel/front desk experience preferred or comparable customer service background

Effective time management skills

Ability to communicate effectively with the public and associates

Computer literate

Availability for scheduling (AM, PM, Weekends, Holidays)