At Kimpton it all starts with our culture, which is focused on supporting our employees' personal and professional growth. We believe that if we take care of our employees they will be able to take care of our guests, ensuring the satisfaction of our investors and our future. Our culture inspires confidence and leads to caring service that comes straight from the heart.
We also are a socially responsible employer and citizen thanks to our Kimpton EarthCare and Kimpton Cares programs. Kimpton EarthCare is our industry-leading environmental program in which we have adopted eco-friendly operational practices and products to do our part in supporting a sustainable world.
"Fortune Magazine named Kimpton one of the 100 Best Places to Work For in 2013!"
SUMMARY: Oversees all Human Resources Department functions. Provides counsel and assistance to employees, managers and PC teams in their region. Acts as a representative/liaison of the Home Office by communicating and helping to implement corporate initiatives and insure integration of company philosophies and values throughout workforce. The Regional PC is accountable to ensure that below noted essential duties are taking place in each of the properties in their regions.
REPORTING STRUCTURE: Reports to the Vice President, People and Culture
ESSENTIAL DUTIES:
Regional Responsibilities:
Travel: The Regional will partner with the Director of Operations or VP of the region to schedule appropriate travel to ensure that they have face to face time with their teams. According to budget, travel will be confirmed.
Succession Planning
- The regional director needs to have a strong understanding of all middle management to ensure that the properties are properly engaging in successful succession planning.
Administration
- Maintains employee records and files
- Insures efficiency of office administration and organization
Best Place to Work Strategy
- Initiate and manage local BPTW surveys (i.e.: Business Times)
- Lead the charge for all employee programs or ops programs that involve our employees (Kimpton Cares month- Summer Winter Campaign- Earth Care Week)
- Actively manage the FORTUNE process for your region
- Actively manage all wellness programs for our employees
Recruitment
- Posts internal Kimpton Group job openings.
- Places ads for employment
- Pre-screens applications and resume
- Conducts pre-screen interviews for managers (when required)
- Assists managers with reference and background checks
- Generates employment letters
- Processes all new hire paperwork
- Communicated Recruitment WIGS to HR team in their region to ensure the above list is being done in each city.
- Actively participate in our recruitment social media strategies.
Training and Development
- Schedules and conducts on-site employee orientations.
- Coordinates on-going training programs for employees and managers based on property-specific needs
- Oversees integration of Kimpton University training programs for all employees
- Schedules classes and registrations
- Maintains training records and issues certificates of completion to students
- The Regional PC will gather the annual KU calendar for all properties in their region.
- Lead the charge for our college internship and Management Training Programs
- Partner with National Director, Learning and Development to roll out all cultural cornerstone classes
Employee Relations
- Handles employee relations issues as required.
- Coordinates and participates in monthly employee council meetings
- Conducts quarterly employee forums (employees and H.R.)
- Organize and administer all employee recognition programs
- Coordinates monthly employee luncheons and employee events
- Conducts employee opinion surveys, reviews results with management and oversees action plan to correct deficiencies.
- Conducts exit interviews for all employees.
- Oversees HR team in their regions to ensure that the above ER essentials are being done in each city.
Employee Benefits & Compensation
- Oversees administration of company sponsored benefit programs.
- Provides insurance benefits information to new employees and assist with new enrollments.
- Participates in annual competitive wage and benefit surveys.
- Support PC team in your region to ensure proper communication is taking place
Labor Relations
- Handles union employee issues and grievances as required.
- Coordinates labor issues with Hospitality Industrial Relations.
- Participates in contract negotiations.
- Advises management on labor-relations issues relative to business operations
- Support PC teams that work within union properties
Safety
- Serves as Chairperson of Safety Committee.
- Monitors work-related injuries and compliance with local ordinances.
- Provides training to employees to reduce accident exposure.
- Works with managers, industrial clinic and insurance carrier to provide assistance to injured workers and return them to modified or active duty.
Other Priorities:
- Monitors employee turnover within each department and evaluates departmental or hotel issues that could contribute to employee turnover.
- Insures that employees receive an orientation with the first 30 days of employment.
- Follows-up with managers to insure that employees receive their performance reviews on time (within 30 days of due date).