First Hospitality Group is a national, experienced and established hospitality management and development company serving the investment and real estate industries.
Since 1985, we have been an award-winning pioneer in the hospitality industry. We have successfully developed, marketed and managed a host of over 16 brands and 50 properties throughout the midwest.
We know the industry and we know the players. Through our deep-rooted relationships with key leaders in the hotel, restaurant and finance communities, we collaborate on each project to maximize and achieve the profit potential for each site.
Our Goals:
We provide a broad based, experienced supervisory staff focused on achieving all of our goals: exceptional financial returns, well-trained and motivated associates, and superior levels of guest satisfaction.
Our outstanding track record has been achieved through an uncompromising and consistent dedication to these goals. With over half of our managed properties owned by our company and its principals, we approach our day-to-day activities with this entrepreneurial ownership perspective. The results speak for themselves.
First Hospitality Group, a growing and dynamic organization, seeks an upbeat, energetic, detail oriented, service-driven individual to lead and manage an exceptional team at the Hyatt Place in Des Moines, IA. The General Manager's primary responsibility will be to ensure excellence in guest service, interviewing, hiring, coaching and counseling department managers in the efficient operation of their respective areas.
This position also requires regular, ongoing monitoring of staff to ensure the adherence to pre-established policies and procedures, delegation of duties, daily property inspections, active participation in community affairs, and willingness and ability to engage in effective communication with corporate staff and property owners. Reports to the Regional Director of Operations.
Ideal candidates must possess excellent guest service skills and previous hotel management experience with a proven track record for success.
* Must have thorough knowledge of all aspects of hotel operations as well as the following traits:
* Strong leadership skills and ability to effectively select, motivate, develop and retain staff.
* Ability to manage change effectively with clear, concise written and verbal communication skills.
* Team building effectiveness with superb organizational skills to include time management, delegation and managing multiple priorities in a fast-paced environment.
* Good knowledge of computers including Microsoft Office Programs; diplomacy skills and ability to build effective relationships.
* Ability to create a fun, rewarding and professional work environment;
* This position requires the performance of technical and administrative duties including writing and reviewing reports (occupancy, yield management, capital planning, payroll, etc.)
Equal Opportunity Employer