Hotel Controller/Human Resource Manager

Join the Embassy Suites Chattanooga/Hamilton Place pre-opening team as the Hotel Controller/Human Resources Manager and be an integral part in the selection, training and development of the entire hotel team!

SUMMARY: Oversees all Accounting and Human Resources functions in conjunction with the hotel management team. Works with management to accurately control, document and report revenue and expenses while safe-guarding all hotel assets. Works with hotel management and team members to support associate relations, recruit, on-board, train and develop team, facilitate claims reporting processes and ensure compliance. The ideal candidate will be an individual capable of fully managing the HR and Accounting functions in an organized, accurate and procedurally-detailed fashion.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following; other duties may be assigned by the General Manager or Corporate Director of Hotel Accounting as needed.

ACCOUNTING 50%

• Collect/Audit paperwork from all revenue centers in the hotel ensuring accuracy and compliance with company internal controls and local hotel polices.
• Prepare the daily report for circulation to management and uploading to central accounting system.
• Provide daily cash and change requirements for the hotel. Maintain and disperse cash from house fund safe and petty cash fund, account for all disbursements from funds and perform daily house bank count.
• Prepare daily bank deposit, process bank change orders and count the General Cash bank each day and maintain an accurate record of such
• Oversee accounts receivable to include billing, coordination of accurately applied payments and aging management.
• Process accounts payable invoices in accordance with company policy, system resources and timelines.
• Process employee payroll in accordance with company policy, system resources and timelines.
• Ensure hotel-level internal control procedures are established and follow.
• Ensure procedure is in place to ensure proper expense (including labor) controls are in place.
• Work with Corporate Director of Hotel Accounting to provide the month end reporting in a timely manner, typically three business days after the end of the month for a centralized month end close.

HUMAN RESOURCES 50%

• Develop, support and administer an effective associate relations program to include associate grievance process, coaching and counseling process and recognition programs.
• Respond and investigate all associate relation issues such as complaints, harassment allegations and civil rights complaints.
• Ensures that all training programs are executed per Company or brand standards and that documentation of all brand-required training is maintained for successful presentation in Quality Assurance audits.
• Ensures there are effective associate recognition, and incentive programs in place at the property.
• Manage annual performance review and feedback process for Hotel.
• Administer annual open enrollment and communications to team regarding FAQ, deadlines, etc.
• Administer new employee enrollment and qualified events for existing employees.
• Co-Chair hotel Safety Committee with Chief Engineer.
• Co-Chair the Embassy Suites "Make a Difference" Committee with the General Manager.
• Coach and support management through a variety of HR-related focus areas: recruitment, associate on-boarding, succession planning, associate development, performance management, etc.
• Execute Company required work style testing for potential new hires where applicable.
• Provide support and guidance for all phases of work force planning including new hires, temporary staffing, transfers and exits.
• Prepare and extend job offers and perform reference and background checks for prospective associates.
• Develop a cost effective recruitment plan utilizing resources such as HCareers, LinkedIn, social media, and other resources.
• Create and maintain internship programs as appropriate.
• Conducts on-boarding and orientation of all Hotel staff.
• Coordinate with appropriate department to assure smooth onboarding- and exits for all employees. This includes exit interviews.
• Coordinate payroll with third party vendor as appropriate.
• Oversee the processing of appropriate worker's compensation, work related injury and unemployment claims to ensure proper completion of required paperwork; monitor costs, ensure there is an ongoing safety committee to help minimize potential liabilities.
• Ensure that property-level wage surveys are completed on an annual basis.
• Ensures compliance with all OSHA related reporting.
• Other work as may be assigned.

A four year college degree or equivalent educational or work experience required. Two years HR experience preferred. Accounting experience preferred. Detail-oriented with strong verbal and written communication skills and the ability to maintain confidential information. Ability to handle multiple concurrent working assignments and deadlines; hard working and very organized; effective communication skills including the ability to interface effectively with other team members; ability to learn quickly; self-motivated and self-managed; ability to function effectively in a hospitality and pre-opening environment. Fluency in Microsoft Excel, Word, Outlook, Windows and Accounting software packages.