TGI Friday's General Manager

Spend a little time getting to know Prism Hotels & Resorts and you'll quickly find we aren't your typical hotel management company.

Prism Hotels & Resorts is the best place to start, grow or advance your career in the hospitality industry. Whether your interest and expertise lies in management, accounting, sales or engineering, you'll find a home at Prism--where dedication, hard work and a commitment to the best results can move you quickly up the career path of your choosing. Because we believe in mentoring, nurturing and promoting from within our talented organization, with the experience and support provided to you by Prism, the sky's the limit! Founded as a hospitality investment and management firm in 1983, Prism Hotels & Resorts has grown to a company that successfully manages over nine thousand rooms in twenty-two states. Our properties range from urban city center airport hotels to historic properties to exclusive retreats and resorts.

We maintain a constant focus on our associates and on creating the best work environment out there, one in which you can develop your skills, further your career goals, and enjoy a balance between work and home life. And while we take our commitment to success very seriously, we believe in an atmosphere of growth, development and fun! Our ability to succeed is based largely on the people we hire and an unwavering commitment to their personal and professional fulfillment. We go to great lengths to find the best person to fill a position, with as much value placed on a friendly and engaging personality as on a great resume. If you also value and demonstrate a high degree of integrity, compassion, personal leadership and resourcefulness, please apply on line!

TGIFriday's GENERAL MANAGER:
To lead a team of restaurant managers and team members in the execution of an excellent guest experience resulting in increasing guest counts, sales and MOP growth. To ensure decisions and actions are in alignment with the Credo and Guiding Principles and all TGI Friday's standards are met. To select, coach and develop team members.

JOB SCOPE:
* Manages all day-to-day restaurant operations with a focus on delivering a great guest experience; directly supervise and support 3-6 Managers and all FOH and BOH hourly Team Members; manages all profit and loss centers.

* Aligns all behavior with the Credo and Guiding Principles.

* Executes on all brand standards.

* Identifies opportunities to drive sales, traffic and return visits with a 4-wall mentality; oversee implementation of local store marketing and national marketing promotions.

* Determines current and future staffing needs in the restaurant to ensure an adequate number of talented team members are available to deliver a great guest experience.

* Identifies and develops high potential team members and managers to fill future openings.

* Provides ongoing and honest feedback, coaching and development to managers and team members.

* Evaluates performance fairly and frequently and holds managers and team members accountable to results.

* Creates a safe, clean and discrimination-free environment for all managers, team members and guests by ensuring all legal and company standards are met.

* Respond to Guest service complaints either in person or over the phone, taking any and all appropriate actions to turn dissatisfied Guests into return Guests.

* Completes all financial and personnel / payroll related administrative duties in and an accurate and timely way, in accordance with company policies and procedures.

EDUCATION/EXPERIENCE:
* 4-year college degree preferred

* Minimum of 2 years of experience as a Restaurant KM or AGM with extensive knowledge of Friday's recipes, policies, standards, theories and successful results with past responsibilities

SKILLS:
* Must be capable of performing all functions and meeting all qualification standards for all hourly positions

* Knowledge of P.O.S. system and the back office systems to fulfill management functions

EOE M/F/V/D

PLEASE SUBMIT RESUME ONLINE AND INCLUDE SALARY HISTORY/REQUIREMENTS.