Director of Restaurant Sales

SKILLS:

We are looking for those who celebrate culture, humor, wit, thoughtful and attentive service and team orientation.  This position requires strong leadership skills by those who are not afraid to be imaginative or inspired.  You’ll need an ability to create a motivating work environment driving our Whatever It Takes attitude. Have a strong passion for excellence and guest service.  Strive to continuously evolve and continuously improve in order to provide a Four Diamond level of service for all guests each and every day. 

Responsibilities include, but are never limited to:

1. Celebrate our culture of individualism, engagement, having fun and evolving theWit experience for every guest every time.
2. Recognize the importance of literature, humor, music, science, theater and culinary arts in making theWit more experience than hotel.
3. Represent the hotel in a positive manner at all times.
4. Walk all set event space to ensure the proper set up and all requirements per the Banquet Event Orders are ready for client.
5. Meet and Greet on site contracts and confirm event arrangements.
6. Meet, Greet and Direct event attendees to proper locations. 
7. Ensure meeting signage and event boards are accurate.
8. Generate food and beverage proposals, generate contracts, set up deposit/ payment schedules, produce event resumes, and BEO’s for operations team and other client correspondence. 
9. Purge and file past groups and update history files.   
10. Attend and lead weekly BEO meetings between culinary and restaurant GM’s
11. Coordinate outside sales calls, attend trade shows and actively sell in the local market.
12. Successfully sell all marketing promotions.
13. Complete other duties as outlined by the Director of Restaurants
14. Comply with hotel’s Standard Code of Conduct and all other regulations established by management and Employee Handbook.
15. Be completely knowledgeable of hotel’s emergency procedures as instructed by hotel management
16. Lead theWit experience as instructed by the hotel leaders.

All applicants must be qualified in the following:

• Must show 2+ years of successful catering and/or restaurant sales experience.
• Must have the ability to sell and service events from 15 people – 300 people in any of the two food and beverage outlets.
• Must have the desire to learn about the P&L and to understand the financial success of an operation including the managing of F&B revenue generating strategies, forecasting and budgeting.
• Must have the ability to communicate effectively with clients, restaurant GM’s and internal operation teams.
• Must be able to manage a high level of leads, operate high-end events and actively sell in different markets.
• Must thrive on consistently exceeding guest expectations and have an uncompromising approach to service and follow through.
• Must have excellent communication skills, both verbal and written.
• Must be able to work flexible schedule including days, nights, weekends and holidays.
• Must have a very professional image and demeanor.
• Must possess excellent communication skills in terms of the ability to negotiate, convince, sell and influence professionals and hotel guests.
• Ability to make quick decisions based on established policies and procedures.
• Ability to make logical conclusions and recommendations to clients.

ADDITIONAL QUALIFICATIONS:

1. Communicate in the primary language of the hotel.
2. Show off the proper uniform/dress at all times and be well groomed.
3. Be flexible since you are running a 24/7 hotel operation.