Property Name:
The Cornhusker Hotel
Job Title: 
Food & Beverage Supervisor
Location: 
Nebraska-Lincoln
Company Name: 
City: 
Lincoln
Work Permit?: 
text
Management  Position?: 
No
Salary: 
 
Bonus Pay: 
No
Accommodation: 
No
Address: 
333 S. 13th Street
Fax: 
 
Phone: 
402-474-7474
 

Marcus Hotels and Resorts is an exciting and growing organization that has gained the utmost respect of the traveling public and local community because of the quality of service offered by our associates. In becoming a part of our associate team, you can take particular pride in knowing that you are an associate with one of the finest hotel and resort organizations in America.

Marcus Philosophy

We take great pride in our dedicated management teams and associates and will continue to develop their potential and skills at all levels within our organization.

We believe in rewarding outstanding performance and in promoting from within to develop a culture of high expectation and achievements, as well as a solid base of highly qualified associates.
We will remain a quality-minded corporation, dedicated to upholding our corporate slogan People Pleasing People. ...

Come be a part of a dynamic and fast-growing organization!

Consider joining our Marcus Hotels and Resorts Collection, The Cornhusker, A Marriott Hotel. This property is a true icon of Midwest hospitality where old-world charm meets modern convenience. Seeking talented individuals who thrive on providing quality, value and exceptional customer service, setting us apart as the standard of luxury for downtown Lincoln hotels, and as a Marriott property beginning 12.12.12.

Discover the countless features that have made us a premier choice for Employment as Lincoln's finest for more than 75 years.Be part of the EXCITEMENT!!

POSITION PURPOSE: To greet and escort guests to tables in the restaurant while maintaining a courteous and efficient operation of the dining room.          

ESSENTIAL FUNCTIONS:

  1. Ability to perform all dining room positions including server, server assistant/busser, and host.
  2. Supervise staff and dining room in manager's absence.
  3. Assist with on-going training to ensure standards are being met.
  4. Interact positively with customers and promote hotel facilities and services. 
  5. Resolve problems to the satisfaction of involved parties. 
  6. Organize special events in the restaurant such as receptions.
  7. Move throughout facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met.  Verify temperature, judge appearance and taste of products and check preparation methods to determine quality.  Give guidance toward improvement and make necessary adjustments for consistency.
  8. Maintain profitability of outlet to support hotel operations.  Control payroll and equipment costs.  Ensure par stock levels are maintained by calculating inventory, ordering, and retrieving supplies.
  9. Utilize POS system to accurately charge customers, track revenue reports and ensure timeliness of food and beverage service.  Input and retrieve data and change computer procedures using complex series of keypunches to program system.
  10. Implement and maintain housekeeping, sanitation and cleanliness standards in all areas of the hotel.
  11. Maintain a high level of professional appearance, demeanor, ethics and self-image with yourself as well as subordinates.
  12. Administer sales promotion programs and employee sales incentive programs.
  13. Be knowledgeable about competition and keep current with industry trends.
  14. Direct and coordinate the activities of all assigned associates and departmental responsibilities in the restaurant.
  15. Support hotel policies and procedures.
  16. Maintain house bank.
  17. Perform other duties as assigned.

POSITION REQUIREMENTS:

  1. Ability to read the English language, to fully comprehend guest requests, memos, and reservations.
  2. To supervise staff in a professional manner to ensure guest satisfaction using Marcus   standards.
  3. Ability to effectively deal with customer complaints in a friendly and positive manner.  This involves listening to the nature of the concern, demonstrating empathy with the customer and providing proactive solutions.
  4. High school diploma preferred.
  5. Previous restaurant and hospitality knowledge, skills, and abilities preferred.

EOE / M / F / D / V

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