Banquet/BistroManager Holiday Inn Austin Conference Center

The Holiday Inn Austin Conference Center is looking for a motivated self starter wanting to join their dynamic team. The position is responsible for managing and directing the Banquet staff to assure that all banquets, meetings, and the Bistro outlet, etc. provide high levels of guest service and satisfaction while attaining financial goals.  Evenings, weekends and Holidays are a must.

Essential Job Duties:

Achieves budgeted revenues and expenses, maximizing profitability.  Understands,endorses,teaches and enforces the TPI Mission Statement, Vision Statement, philosophy, policies and procedures. Promotes the organization, its plans, programs and achievements to the public and associates at all times. Makes contributions as a member of the TPI team; improves himself/herself, the organization and its image in any way possible. Meets or exceeds the highest standards and expectations of franchisors. Exceeds customer expectations at all times in a creative fashion. Hires, orients, trains and develops personnel in his/her area of responsibility.  Review and evaluates the performance of personnel and initiates pay changes. Supervises, directs and motivates the efforts of personnel in his/her area of responsibility. Identifies the need for disciplinary action, initiates appropriate discipline and follows through accordingly. Develops and implements polices and procedures for the efficient operation of the department. Analyzes customer complaints and compliments and follows up on them. Reviews the Banquet Event Orders and verifies that everything is prepared for daily events. Participates in the set up of rooms as needed. Maintains inventory and operational procedures of all audio visual equipment. Prepares banquet tickets for billing. Works with the Sales Department and food preparation to facilitate events.

Salary based on experience.

2-3 years of Food & Beverage experience preferred.