Conference Services Manager

The Pelican Grand Beach Resort, a 156 room hotel located directly on Fort Lauderdale Beach is seeking a Conference Services Manager. 

The Conference Services Manager will be responsible for the management, coordination and execution of group business turned over by the Sales Department.  This position monitors all contractual agreements pertaining to guest room blocks, meeting space, food & beverage and special concessions.  This role will also be responsible for effectively communicating to all hotel departments the information necessary to successfully execute the groups needs while maintaining a good client relationship.

Essential job functions of this job include but are not limited to:

• Maintain strong client relations and ensure that convention/meeting specifications are communicated and executed for a successful meeting experience for the planner and the attendees
• Monitor and manage room blocks according to contract utilizing reports and information given by the clients to maximize hotel revenue and making adjustments as necessary
• Review sales contracts as well as other important information i.e. room block, cutoff date, special concessions and attrition clauses and validate with client via turnover letter
• Produce and distribute resumes two weeks prior of group arrival and communicate any changes and updated information to hotel departments
• Complete and distribute BE's 10-14 days before event to appropriate departments
• Accurately forecast group rooms and group food & beverage revenues
• Participate / lead weekly BEO meetings
• Participate in site inspections
• Participate in Pre/Post Con meetings and review the final bill with client

Candidate must have:

• Prior sales experience in a resort/hotel
• Computer knowledge of Word, Outlook & Excel
• Sales Software
• Strong organizational skills and very detail oriented
• Professional & Service Oriented Demeanor
• Ability to multi-task, manage time and work well under pressure