At Kimpton it all starts with our culture, which is focused on supporting our employees' personal and professional growth. We believe that if we take care of our employees they will be able to take care of our guests, ensuring the satisfaction of our investors and our future. Our culture inspires confidence and leads to caring service that comes straight from the heart.
We also are a socially responsible employer and citizen thanks to our Kimpton EarthCare and Kimpton Cares programs. Kimpton EarthCare is our industry-leading environmental program in which we have adopted eco-friendly operational practices and products to do our part in supporting a sustainable world.
"Fortune Magazine named Kimpton one of the 100 Best Places to Work For in 2013!"
The Housekeeper will be responsible for cleaning rooms and also greeting guests as he/she meets them. This position requires attention to detail, speed and friendliness. Basic job duties are located below:
Clean, dust, wax, scrub, polish and service guest rooms daily in accordance with hotel procedures. (If service is rejected by the guest, the housekeeper shall notify the Executive Housekeeper or Assistant Executive Housekeeper to investigate the situation.)
Stock cart with guest room supplies at beginning of shift.
Greet any and all guests with a "Good Morning" (or afternoon, evening).
Replace linens on beds and replenish guest room supplies.
Empties wastebaskets, and empties and cleans ashtrays.
Rearrange furnishings, drapes and room accessories.
Provide necessary linen and amenities to guests in accordance with the guest room legend.
Leave the guest room in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked.
Report any damage, hazards, repairs, ad strangers in assigned areas.
Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and Found item and writing: the date, where it was found, description of the item, and the name of the person who found it.
Responsible for all keys signed out for the shift.
Clean all corridors and service areas.
Respond to any projects or requests developed by the Housekeeping management team.
Replaces light bulbs (if necessary).
Restock cart at end of shift and organize the linen closet to prepare for the next day.
Other housekeeping duties as assigned.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Abilty to write routine reports and correspondence.
MATHEMATICAL SKILLS:
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee is occasionally required to sit.
The employee must regularly lift and/or move up to 10-15 pounds, frequently lift and/or move up to 20-30 pounds, and occasionally lift and/or move more than 35 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the abilities to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee occasionally works with cleaning fluids and solvents and must operate hand tools, including vacuum cleaners, carpet extractors, have ability to reach 2 feet above your head, etc.
The noise level in the work environment is usually moderate.
(Please note: Management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands).
