Front Desk Agent
Property Name:
Hilton University of Florida
Job Title: 
Front Desk Agent
Location: 
Florida-Gainesville/Jacksonville
Company Name: 
City: 
Gainesville
Work Permit?: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position?: 
No
Salary: 
 
Bonus Pay: 
No
Accommodation: 
Yes
Address: 
 
Fax: 
 
Email: 
 
Phone: 
 
 
Delivery hospitality, creating value... every customer, every time is our guarantee not only to our external guests, but to our team members. At Davidson, we know that is the people who operate our hotels that make the difference between average and exceptional performance. Our goal is to recruit, hire, train, support and retain the best hotel team members in the industry. We seek motivated team members who have a passion for service, know how to have fun and desire to provide legendary service. We offer competitive salaries and benefits, including medical, and 401k retirement plan. When you join Davidson Hotel Company, you become family. Join us today!

Join the greatest hospitality team in the area! We have a great career opportunity for a motivated team player looking to join a winning team! We invite you to join the Hilton University of Florida family. We are a full service hotel located in beautiful Gainesville,Fl with 248 lovely rooms and over 25,000 feet of meeting space.
Our Team Members are well versed in practicing aggressive hospitality and have the ability to "out-love" the competition! The Front Desk is the central informational area in the hotel. The Front Desk Agents are the hosts that welcome our guests and assist them in making this their home away from home. They are the people that bid our guests a fond farewell and offer them a sincere invitation to return.

Davidson Hotel Company also offers a competitive, comprehensive benefits package to all eligible employees including:
* Medical, dental, and vision coverage
* 401(k) retirement savings program with company matching
* Life insurance
* Short and long-term disability
*PTO
* Tuition reimbursement
* Hotel room discounts

EOE/AA/Drug Free Workplace

Job Duties

  •  Answer guest questions and offer information and assistance.
  •  Answer telephones.
  •  Check guests in and out.
  •  Communicate with other departments to fulfill guest needs.
  •  Maintain work area neat and organized.
  •  Maintain keys in secure area.
  •  Report all unsafe conditions immediately.
  •  Update information in the computer systems as needed (i.e., post charges).
  •  Complete other duties as assigned by supervisor to include cross training.
  •  Attend all mandatory meetings.
  •  Follow checklist for required duties and timelines.
  •  Process personal and traveler’s checks, handle safe deposit boxes.
  •  Read, pass on log and communicate with previous shift.
  •  Run reports and complete them, i.e., high balance, cash basis, etc.
  •  Use verifone to authorize credit cards and checks.

Job Requirements

*Big Smile
*Prior cash handling experience necessary.
*High School graduate or G.E.D. equivalent.
*Requires high school level math.
*Ability to communicate effectively with the public and other employees, including reading reports and front office documents.
*Computer literate, OnQ experience a plus.
*Prior hotel experience preferred.
*Clean, professional appearance
* Read, write and speak English fluently.

All applicants MUST apply online.
Davidson Hotel Company is a drug free workplace.

Pre-employment background and job assessment required.

 

To Apply go to www.DavidsonHotels.com> Careers> Apply Today> Hilton University of Florida Conference Center

EOE/AA/M/F/D/V
 
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