Vice President Revenue Management & Distribution

Major Duties and Responsibilities:

• Develops, implements and measures overall strategic direction of revenue management processes, policies and procedures for the company
• Takes an active role in the development and measurement of all rates, promotions, packages, and other selling strategies through all channels
• Works closely with regional revenue management teams and directors of revenue management to implement and measure revenue management and distribution strategies
• Through a deep knowledge of the hospitality industry, brings new technology options and partners to bare and if appropriate, implements and measures success
• Leads overall direction and development of distribution strategy, processes and relationships for all channels, including:
  • Branded web sites
  • Reservations Call Center
  • Global Distribution Systems
  • Online Travel Agencies
• Develops and manages internal distribution KPIs and develops strategies to meet established channel revenue and cost goals
• Leads product management function for branded websites to drive performance in conjunction with Brand Management team
• Manages internal Reservations Call Center Team to achieve appropriate KPIs
• Proactively builds constructive working relationships with National and Regional Sales, Brand Management, Operations and other Teams to establish clear revenue goals which can be s successfully acted upon and measured
• Develops close working partnership with Business Intelligence team to facilitate measurement of revenue and distribution strategies
• Takes an active role in the establishment of hotel revenue plans
• As needed, interfaces with ownership groups to outline overall market trends, strategic direction and property level tactics
• Works with the Development Team as needed on growth related projects
• Creates and manages a departmental budget
• Collects and provides multi-varied information about the competitive environment to a variety of internal customers
• Continuously seeks knowledge and intelligence that generate positive change

Leadership Skill Requirements:

Consistently demonstrates our established Leadership Competencies:

• Vision and Strategic Leadership
• Change Leadership
• Customer Satisfaction and Quality Leadership
• Learning and Development Passion
• Teaming
• Communication
• Associate Satisfaction Leadership

Technical Skill Requirements:

• Strong analytical skills
• Comprehensive knowledge of Excel
• Deep, first-hand knowledge of revenue management strategies and techniques
• Familiarity with all distribution technologies, including PMS, CRS, GDS and other related systems
• Excellent working knowledge of national sales processes
• Experience with legal and contractual agreements
• Able to create, implement and analyze manual and automated reports
• Comprehensive knowledge of management strategies and techniques
• Knowledge of all corporate support/functions
• Able to develop and deliver effective training
• Working knowledge of marketing functions

Other Skill Requirements:

• Consistently strives for continuous improvement
• Must be a creative and innovative thinker who can bring thoughts to actions with speed
• Analytical approach to problem solving
• Ability to manage time well and be flexible
• Quick learner and thinker
• Must be able to communicate effectively to various levels of associates, owners and partners
• Able to maintain composure in stressful situations    

Experience and Qualifications:

• Proven team leader with a high level of energy and motivation with a proven track record of living the company's values. Results oriented with an emphasis on both individual and team accountability
• Extensive revenue management experience in the hospitality industry
• Deep knowledge of GDS and Internet distribution
• Direct experience in hotel Sales and Marketing
• Multi-property experience