Why Kokua Hospitality?

Kokua is a Hawaiian word meaning "help, assistance, cooperation, to comfort, to care, support and pursuit of knowledge." These are all part of the foundation that make our company who we are. Our teams embody this definition and we look for these traits in candidates for open positions.

We believe that our success depends upon the quality of the relationships between our associates and our guests. Our guests' impressions are formed by the people who serve them. Regardless of position, as a member of our team, you are our ambassador.

By attracting the best and brightest from all facets of the hospitality industry, Kokua Hospitality has become a top destination for lodging professionals.

About Kokua Hospitality

At Kokua Hospitality, we believe that lodging investors shouldn't have to sacrifice world-class guest service to maximize bottom-line return. That's why we created an independent, unencumbered management company with the flexibility and hands-on operational expertise necessary to serve both owners and their guests.

Kokua is affiliated with The Chartres Lodging Group, LLC, formerly Oxford Lodging Advisory & Investment Group, LLC. This affiliation with one of the fastest-growing lodging investment concerns in the country, with a $5-billion, 19,000-room portfolio of luxury and upscale hotels, conference centers and resorts in the U.S. and Japan, enables us to offer our clients a unique investor's sensibility.

As day-to-day property management professionals at heart, we also know that at the root of lodging investment return is exceptional guest service. That's why we've positioned Kokua as a fiercely independent management company.

Our intent is to combine this flexibility with hands-on operational expertise to meet the bottom-line management objectives of our investment partners, brand partners and other clients, while maximizing the guest experience of every property in the portfolio.

-Maintains a professional appearance and poise commensurate with the image of the hotel.
-Summarizes all of the features of the hotel, and states all specific data of the hotel accurately.
-Develops profitable sales through outside sales calls, and maintains active sales contact on all assigned accounts and within assigned market segments.
-Maintains up to date tracer files for follow up.
-Develops proposals, qualifies customers, and prepares contracts.
-Services current clients and assertively rebooks them.
-Reports product quality feedback to the Director of Sales.
-Prepares and maintains the files and records required by hotel policy.
-Researches competition and assesses general market conditions for the Director of Sales.
-Exercises hotel policies and procedures in accordance with the duties above.
-Performs all other related duties/projects/reports as assigned by the Director of Sales

MINIMUM QUALIFICATIONS:
-Excellent communication skills, both oral and written
-Must be able to organize time effectively
-Must be able to work with minimal supervision
-Access to an automobile for outside sales calls
-Command of the English language, both written and verbal
-Able to sit, stand, walk, and climb stairs for extended periods of time/frequently in order to interact with clients and staff both inside and outside of hotel
-Must be able to work flexible and extended hours
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REQUIRED TRAINING/ EDUCATION/EXPERIENCE:
-Must have proven sales experience preferably in the hospitality industry
-Must have leadership qualities
-College Degree (BS/BA) preferred