SMERF Sales Manager

To sell facilities, services, and staff of the Embassy Suites Tulsa in accordance with the facilities business/marketing plans in order to meet or exceed budgeted sales department room night and revenue goals.

SMERF Sales Manager will target their focus on the SMERF market. 

Weekly telephone research professionally qualifying all local and regional outside sales calls. Appointments should be made where possible and specific information obtained prior to actual call. This also applies to potential cold calls (non appointment and scheduled). Responsible decision makers name and potential annual sleeping rooms/hotel revenue should be obtained prior to actual call. Fridays or non "direct selling" times are suggested for this duty.

Implementation of, unless otherwise specified by Director of Sales & Marketing or General Manager, a minimum of 25-30 qualified outside sales calls weekly. Out of town solicitation is also to be made when requested (3-5 day trips).

Develop and maintain an "active and inactive" trace card file depicting all outside sales and inside sales call activity. In addition, complete and file individual sales call reports in local offices.

Upon request of clients, and in the absence of appropriate designated sales personnel, book overnight accommodations for corporate transient, corporate groups, and local business contact. Upon return of appropriate personnel communicate clearly all transactions made.

Correspond with potential customers providing any requested information concerning bids, proposals, confirmation of bookings, thank you letters, follow up letters, etc. In conjunction with other office personnel, maintain accurate and up to date records of all sales department functions and transactions.

Conduct hotel tours and entertain qualified potential clients in accordance with the company and property policies.

Review weekly, if not daily, results of all activities completed by the sales coordinator.

Responsible to the Director of Sales & Marketing for making specific recommendations concerning their individual territories or market segments.

Assist the Director of Sales and Marketing in the research and development of any annual business or marketing plans directly related to their market segments or territories.

Submit required monthly/quarterly/annual reports to the Director of Sales & Marketing, General Manager and designated HVMG personnel.

Local community involvement as it benefits the hotel, via approved memberships in organizations.

Assist Director of Sales & Marketing in the development or research of pricing and policies updating.

Present a clean, pleasant professional image to project a positive polished appearance to potential guests and clients.

Contribute and work as a "team" member in all facets of the position.

Perform other services and duties as requested by the Director of Sales & Marketing or General Manager. Sales managers may be called on to host functions and participate in, or conduct sales blitzes, travel and work extended hours to achieve departmental goals.