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We also are a socially responsible employer and citizen thanks to our Kimpton EarthCare and Kimpton Cares programs. Kimpton EarthCare is our industry-leading environmental program in which we have adopted eco-friendly operational practices and products to do our part in supporting a sustainable world.

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POSITION TITLE:             Group Sales Manger

REPORTS TO:                  Director of Sales & Marketing

POSITION SUMMARY:             

Responsible for generating room revenue for assigned hotel.  Efforts focused on penetrating existing accounts, uncovering new accounts and developing new business within assigned territory through aggressive teleprospecting, direct sales calls and strategic partnerships.

PRIMARY JOB RESPONSIBILITIES:

• Sells at least 75% of the time
• Maintains appropriate balance of account maintenance and prospecting for new business
• Establishes and maintains effective and profitable relationships with customers
• Responsible for achieving both assigned market room night/revenue budget along with the top-line revenue goals for the hotels.
• Assists Director of Sales & Marketing hotel specific goals/strategies in assigned territory to positively impact revenues
• Familiar with hotels’ competitive set and shared accounts
• Generates data, analyzes and recommends strategies and actions within assigned territory to impact business
• Communicates a clear sense of strategic direction and goals for assigned territories/markets
• Incorporates marketing strategies into sales strategies, where appropriate
• Communicates trends, changes in market mix and competitive hotel stratagem to Director of Sales & Marketing
• Organizes and conducts sales trips and attends assigned market specific tradeshows, as assigned by Director of Sales & Marketing
• Work with National Sales Team to communicate needs of the hotels, as appropriate
• Keeps up on industry trends and seeks creative ways to infiltrate markets/accounts
• Joins and attends appropriate market organizations

ADMINISTRATIVE RESPONSIBILITIES:

• Maintains accurate and thorough notes/traces for accounts within the PMS and Delphi
• Completes pre/post trip reports
• Completes Call Reports for outside sales calls
• Completes weekly, monthly, quarterly and annual production reports
• Completes quarterly FJP for Director of Sales & Marketing review
• Actively participates in weekly sales meetings
• Participates in wine hour schedule for hotel
• Regular analysis of industry intelligence reports (i.e. STR and Hotelligence)
• Pulls and analyzes appropriate data to develop and recommend appropriate actions within assigned territory
• Assists with Annual Marketing Plan, as assigned by Director of Sales & Marketing

SKILLS REQUIRED:

• Strong Selling Skills
• Adheres to the Kimpton sales philosophy
• Knowledgeable on all brand sales/revenue programs
• Thorough knowledge of the hotel overall layout, rate structure and capacities
• Tenaciously owns sales group opportunities/promotional opportunities
• Adept on property PMS and Delphi
• Well organized, detail oriented with excellent follow-up
• Must possess excellent communication skills both internally and externally
• Needs to possess nimbleness by changing with the needs of the hotels and the Kimpton Group
• Emulates the Kimpton Culture

DESIRABLE QUALIFICATIONS:

• A minimum of two years hotel sales experience
• Previous Hotel Group Sales experience preferred, but not essential
• Previous structured sales training course a plus