Company:Loews Hotels
Property:Loews Philadelphia Hotel
Location:Pennsylvania-Philadelphia
Management Position: Yes
Entry-level Position: No
Industry Categories:Hotel/Resort
Position Categories:Rooms - Concierge, Destination/Event Manager, Rooms - Front Office/Guest Services
Job Availability: Immediately

Position: VIP Manager

Position Summary:

The VIP Manager will be responsible to create a warm, friendly and welcoming atmosphere for the guests and their children. Schedule concierge staff according to business flow. Set-up information to be utilized by the concierge to better assist guests efficiently.
Oversee the operation of our concierge. Select and train, develop lobby concierge, club level concierge. Set up an information center to be utilized by concierge staff to better assist guests. Coordinate VIP arrivals and amenities.

Required Skills and Experience:

2-3 years upscale management experience in Concierge Services/ Front Office operations. Strong guest and organizational skills needed. Professional concierge or guest services memberships encouraged. Excellent communication skills, be energetic, flexible, a team player and be dedicated to providing a consistently high level of customer service. Flexibility to work a range of shifts including evenings and weekends is essential.

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Contact Name: 
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Mailing Address:1200 Market Street
Philadelphia, PA, US 19107
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Pay Range:
Bonus: No
Other Benefits:
Local Hire Only: No
Work Permit: Applicants who do not already have legal permission to work in the United States will not be considered.
Accommodation: No

About Loews Hotels:

Loews Hotels is a vibrant collection of one-of-a-kind hotels with distinct personalities. Each hotel and resort offers high-quality accommodations, impressive surroundings, personalized service, and thoughtful amenities for a luxurious guest experience. As a company we care about our guests, our community and our team members.

Headquartered in New York City, Loews Hotels manages properties in most major markets in the U.S. and Canada. Each property goes beyond Four Diamond standards to provide guests with a supremely comfortable, uniquely local travel experience at a great value. Loews Hotels boast prime locations in the cities of New York, Washington DC, Denver, Los Angeles, Nashville, Philadelphia, Annapolis, Montreal, and Quebec City, as well as world-renowned vacation destinations such as Miami's South Beach, Universal Orlando, New Orleans, Tucson, St. Pete Beach, and California's Coronado Island. Loews has established some of the industry's most innovative and successful travel programs, including Loews Loves Kids for families and Loews Loves Pets for discerning animals on the road.

At Loews Hotels, our team members' commitment to our guests and dedication to our communities is cherished. We seek genuine individuals who are able to engage and delight our guests by providing Four Diamond AND MORE service. We invest in training and development opportunities for all team members, so they may grow and develop as individuals. We embrace diversity at our core and offer the opportunity for all team members to reach their potential as professionals. At Loews Hotels, we seek to create a dynamic culture that makes work interesting, challenging, fulfilling and fun.

As part of our commitment to our team members, Loews Hotels is proud to offer competitive compensation and benefit plans tailored to each marketplace. These include:

  • Pay that meets or exceeds area standards
  • Retirement (401-K) and incentive plans
  • Medical and dental coverage
  • Short and long-term disability
  • Life insurance
  • Holiday and vacation pay
  • Team member assistance plans
  • Career development programs
  • Tuition reimbursement programs

Loews Hotels is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V