Sales Manager
JHM Hotels has developed, acquired, owned, and operated hotels throughout the United States for more than 35 years. The company currently owns/operates 43 hotels with over 7,000 guestrooms, and over 1,600 associates located in the United States and India operating under such well-regarded brands as Marriott, Hilton, Hyatt and Starwood. The company's mission statement shares this commitment with guests, associates and ownership. We seek people who are driven by our core values, strive for service excellence and will go the extra mile to provide our guests with a memorable experience. We are interested in attracting and investing in talented individuals, who are dedicated to their career, show integrity and strive for positive results.
For more information, please visit our website www.jhmhotels.com
Expectation to dedicate significant portion of time to outside sales calls solicitation efforts.
New Business development for property, predominantly from Corporate Market.
Empowered to guarantee total guest satisfaction, display hospitality and professionalism to our guests at all times, take pride in representing JHM Hotels professionally with our guests and assuring that all transactions with guests are handled in a legal and ethical manner.
Practice effective revenue/yield management to include wise negotiation and booking function space, focused solicitation during soft occupancy periods and effective rate and price negotiation.
Consults with representatives of client group or organization to plan details such as number of persons expected, display space desired, and food service schedule. Have a comprehensive understanding of the property and its offerings.
Possess strong working knowledge of business development and sales techniques, catering and banquet operations, yield management, service standards and techniques, guest relations and etiquette, food and beverage, service ware and equipment, menu development and general hotel knowledge and practical ability to apply business knowledge in a hotel setting.
Execute rate negotiations and pre]qualification, issue contracts, and establishes files, process bookings and appropriate follow]up correspondence with clients.
Conducts Site inspections and represents JHM Hotels at trade/consumer shows, presentations and other functions as designated.
Responsible for group departure interview, follow up thank you letters with critique form and evaluation of suggestions to improve servicing of groups.
Meets assigned market segment's budgeted sales and profit margin by soliciting, selling, and confirming business as required.
Achieves budgeted goals by executing sales activities within assigned market segment.
Prepares proposals with the Director of Sales that are geared to maximize profit while satisfying client needs.
Increases sales volume and profitability by assisting in developing and executing projects for assigned market areas as stated in the hotel marketing plan.
Insures maximum occupancy on a daily basis by performing follow ups on progress of groups booked with Front Office.
Conducts market analysis to determine client needs, occupancy potential, rates desired, etc.
Develops plans, special sales activities, and promotions.
Conducts effective associate meetings and counseling sessions.
Determines, communicates, and monitors achievement of standards of performance on a timely basis.
Prepares reports as necessary to develop a more informative data base for improved
management decision making and critical evaluation of work activities.
Determines, communicates and monitors achievement standards and standards of performance on a timely basis.
The ideal candidate will possess one year of previous experience as a Sales Manager.
Interested, qualified candidates please forward resume to Kelly Hutchinson, General Manager, at kelly.hutchinson@hilton.com
EOE M/F/D/V
JHM Hotels is an E-verify employer.
