Banquet Manager

Position Description:

Purpose: To achieve hotel and banquet revenue, profit and customer satisfaction goals by overseeing banquet operations

Areas of Responsibility:

--Ensures satisfaction of banquet customers by supervising and coordinating banquet personnel
--Ensures room is set up in accordance with customer specifications by supervising set-up staff and inspecting room comfort, lighting and temperature prior to event
--Conducts function review with customer; adjusts specifications as necessary and follows up to insure all details are correct
--Coordinates the set up of each function by verifying desired services and menu in advance with other departments as needed
--Synchronizes timing of banquet activities by verifying details with Executive Chef
--Inspects banquet rooms on an on-going basis and takes appropriate steps to ensure facilities are in excellent conditions at all times
--Leads monthly staff meetings
Manages, oversees, and monitors banquet operations
--Schedules employees in accordance with staffing requirements of each function, communicates details of function to employees
--Manages food and beverage service provided during banquets and meetings; ensures the quality of food and beverage products served
--Initiates purchase orders for specific banquet items and maintains inventory of banquet equipment and supplies
Develops and implements strategies and practices which support employee engagement
--Recruits and selects qualified candidates
--Provides employees with the orientation and training needed to understand expectations and perform job responsibilities
--Communicates performance expectations and provide employees with on-going feedback
--Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential

Keys Skills and Requirements:
--Prior exp. required
--Stand-up and/or One-on-One Training
--Menu Content and Impact
--Performance Management, Supervisory
--Coaching