Front Desk Supervisor
Property Name:
Hyatt Newport Hotel and Spa
Job Title: 
Front Desk Supervisor
Location: 
Rhode Island-All Locations
Company Name: 
City: 
Newport
Work Permit?: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position?: 
No
Salary: 
 
Bonus Pay: 
No
Accommodation: 
No
Address: 
 
Fax: 
 
Email: 
Phone: 
 
 
Delivery hospitality, creating value... every customer, every time is our guarantee not only to our external guests, but to our team members. At Davidson, we know that is the people who operate our hotels that make the difference between average and exceptional performance. Our goal is to recruit, hire, train, support and retain the best hotel team members in the industry. We seek motivated team members who have a passion for service, know how to have fun and desire to provide legendary service. We offer competitive salaries and benefits, including medical, and 401k retirement plan. When you join Davidson Hotel Company, you become family. Join us today!

Are you ready to move your career in the hospitality Industry to the next level? Apply to join our exceptional team of hospitality professionals at the beautiful Hyatt Newport Hotel & Spa in historic Newport, RI.

We are seeking an experienced and guest service oriented full-time Front Desk Supervisor to join our team.  This is a  pivotal position.  Key responsibilities include the following:

* Assist and oversee the front desk staff.

* Assist with training of new staff.

* Answer guest and and team member questions and offer information and assistance.
* Answer telephones.
* Provide the guest with a friendly Check-in and out experience
* Communicate with other departments to fulfill guest needs.
* Maintain work area - neat and organized.
* Update information in the computer systems as needed (i.e., post charges).
* Complete other duties as assigned by management to include cross training.
* Attend all mandatory meetings and daily pre-shift meetings.
* Follow checklist for required duties and timelines.
* Read, pass on log and communicate with previous shift and staff.
* Run reports and complete them, i.e., high balance, cash basis, etc.
 

 *Prior cash handling experience necessary.

* Prior Front Desk experience preferred.

* Prior supervisory experience helpful.

* Great customer service skills necessary.

* High School graduate or G.E.D. equivalent.
* Ability to communicate effectively with the public and other employees.
* Read, write and speak English fluently.
* Flexible schedule required.

For consideration APPLY TODAY on our website at www.davidsonhotels.com and learn more Davidson Hotels & Resort opportunities or email to HR@hyattnewport.com.

Due to the volume of applicants we are unable to respond to all applicants.

EOE M/F/D/V

 

 

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