Human Resource Manager

JOB TITLE: Human Resources Manager

REPORTS TO: General Manager

Purpose for the Position: To assist and support the operation of the hotel and its staff. To serve as a resource to all staff members. To identify potential staff members by initiating job searches, position announcements and job postings; conducting initial interviews, and processing all new hire paperwork. To conduct new employee orientation, manage employee files and facilitate the employee benefit offerings. To act as “Ombudsmen” for all hotel associates.

Essential Responsibilities:

1. Administer compensation, benefits and performance management systems, and safety and recreation programs.

2. Identify staff vacancies and recruit, interview and select applicants.

3. Allocate human resources, ensuring appropriate matches between personnel.

4. Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits.

5. Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.

6. Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, OSHA training and recommend needed changes.

7. Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.

8. Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.

9. Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.

10. Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.

11. Analyze training needs to design employee development, language training and health and safety programs.

12. Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.

1. Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.

2. Plan, organize, direct, control or coordinate the personnel, training, or labor relations activities of an organization.

3. Conduct exit interviews to identify reasons for employee termination.

4. Investigate and report on accidents for insurance carriers.

5. Represent organization at personnel-related hearings and investigations.

6. Prepare personnel forecast to project employment needs.

7. Prepare and follow budgets for personnel operations.

8. Oversee the evaluation, classification and rating of occupations and job positions.

9. Study legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.

10. Develop and/or administer special projects in areas such as pay equity, savings bond programs, and employee awards.

11. Shall comply with all hotel safety policies and procedures.

To do this kind of work, you must be able to:

• Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge.

• Make decisions based on your own judgment and company policy.

• Follow instructions without close supervision.

• Speak and write clearly and accurately.

• Plan your own work and sometimes work of others.

• Interact professionally with fellow staff, guests and vendors.

• Change work frequently; for example: typing, interviewing, supervising others, etc.

• Performs general duties including typing, dictation and answering telephone.

• Processes all paper flow in and out of office.  Maintains a filing system of reports and pertinent records.

• Answers/forwards guests requests, complaints or questions in a courteous timely manner.

• Receives, opens and sorts all mail daily.

• Sends and receives faxes.

• Makes photocopies.

• Monitors and inventories all office supplies.

• Monitors and maintains associate benefit programs.

• Assists Department head with maintenance of personnel files.

• Assists other office staff during periods of absence.

• Contacts managerial and staff personnel for collection of dates, statistics, and reports. Performs follow-up reports or special assignments.

• May assign and distribute work under general direction to other clerical and office associates.

• Be available for work days, evenings, weekends and holidays.

  Physical Demands: Lifting 10 lbs. maximum and occasionally lifting and/or carrying such articles as dockets, ledgers, and small tools. Walking and standing are required only occasionally. Reaching, handling, feeling, talking, hearing, and seeing.

  Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside.

  Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures.

  Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects.

Relationships to Data, People and Things:

Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved.

People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants.

Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials.

Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

FOR IMMEDIATE CONSIDERATION, PLEASE SEND A COVER LETTER AND YOUR RESUME TO:  KYLE.JOHNSON@WATERFRONTPLACEHOTEL.COM