Accounts Receivable

The James Royal Palm: "Luxury Liberated" Comes To South Beach

The James, a hospitality brand synonymous with the seamless blend of modern, residentially styled spaces and guest-centric service, is set to launch its third luxury hotel, The James Royal Palm in Miami. Scheduled to begin welcoming guests in late 2012, this exciting addition to the South Beach hotel scene is the reincarnation of the historic and much-beloved Royal Palm Hotel.

Featured as one of Forbes Magazine’s "Top 10 Most Anticipated Openings of 2012", The James Royal Palm is an inspiring oceanfront beach retreat on everyone’s it list. Situated in the heart of South Beach, the hotel is immersed in a vibrant scene of all that’s new. Night or day, a distinct energy is in the air; sparked by travelers, trend setters, and creative personalities at the forefront of defining what’s next.

The South Beach hotel will house two dining options including signature restaurant, Florida Cookery, led by local Miami Chef Kris Wessel, featuring hyper-regional Florida fare; and CATCH, a globally influenced seafood restaurant from New York City’s EMM Group. In addition, The James Royal Palm will offer two swimming pools with cabanas, poolside bar, lobby lounge and coffee bar, full-service spa, Lil’ James offerings for children, retail shop, a curated collection of art, gym and more.

Indicative of The James brand persona every detail of The James Royal Palm will be meticulously chosen and artistically inspired. The overall renovation will be respectful of the original Royal Palm's history, with several design elements paying homage to the art deco roots of the original hotel as well as the local area.

The James Royal Palm will serve as a modern tribute to the building's rich history, keeping intact many signature elements of the original architect's design. Similar to The James Chicago and The James New York, the overall design at The James Royal Palm will be modern and residentially-inspired, with a focus on local art and environmentally thoughtful touches, such as reclaimed materials and natural fibers.

If you are looking for a hospitality position in South Florida, The James Royal Palm may be the perfect fit for you.

Summary: The Accounts Receivable is responsible for Processing all billing requests; preparing billing and invoices; maintaining billing, invoices and tracking files; collection calls on past due accounts.

Essential Functions:

Communicates effectively and genuinely with guests, team members and other departments.

Maintains a friendly and caring demeanor at all times in a fast pace environment.

Shows initiative and anticipates needs in job performance.

Demonstrates team work; is dependable and productive.

Professionally deals with situations and people, having conflict solution skills.

Maintains a professional stylish image at all times within the company appearance standards.

Has knowledge of and assist in all emergency procedures as required.

Attends all mandatory meetings and training classes.

 Review and analyze all credit adjustments for proper approval.  Send correspondence to City Ledger accounts and review processed postings and adjustments

 Verify payments, check for proper application and that deposits are made on a daily basis. Monitor aging for credits, deposits, overpayments, small balance accounts, high balance accounts, and delinquent accounts

 Post daily invoices, payments, and adjustments into the computer

 Review daily input for accuracy

 Process and mail, daily billings and month end statements

 Assist with daily posting of all accounts receivable

 Make collection calls on past due accounts

 Handle credit card charge backs in a timely manner

 Perform all other duties as assigned by supervisor to include cross training

 Maintain compliance with hotel and management policies and procedures

 Remain in compliance with local, state and federal laws and regulations

 Report all unsafe conditions and suspicious activities immediately

 Keep work area neat and organized

 Answer guest inquiry calls.

Non Essential Functions:

Be involved in departmental meetings and committees.

Handle month end account reconciliation

 Ensure enforcement and communicate hotel security polices and procedures (including emergency procedures).

 Participate in emergency response team activities including fire drills, alarm tests and emergency response practice sessions as directed by hotel management.

Knowledge, Skills, Abilities:

Strong customer service skills

Strong Oral and written communication skills

Attention to detail

Planning and organizational ability

Computer skills

Able to work flexible, sometimes long hours

Able to exert up to 20 lbs of force occasionally and 10 lbs of force frequently.

Assist in the area of accounts receivable to ensure proper procedures are adhered to which will provide for accuracy in all functions

Follow all safety procedures

Follow all appropriate polices and procedures while constantly striving to improve all standards of operation

Execute prompt and courteous service to ensure that guest expectations are exceeded

Effectively manage time

Maintain compliance with brand programs and standards 

Meet or exceed productivity standards

Required Qualifications:

High school diploma

Prior bookkeeping related experience

Computer literate

Requires 12th grade math level

Meet minimum age requirement for jurisdiction

Proficiency in Microsoft Excel & Word required.

Ability to communicate effectively with the public and team members

Read, write and speak English fluently

Opera experience preferred.