Corporate Group Sales Manager
Property Name:
Hilton Santa Clara
Job Title: 
Corporate Group Sales Manager
Location: 
California-Silicon Valley/San Jose
Company Name: 
City: 
Santa Clara
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position?: 
Yes
Salary: 
 
Bonus Pay: 
Yes
Accommodation: 
No
Address: 
4949 Great America Parkway
Fax: 
 
Email: 
 
Phone: 
 
Stanford's Corporate Culture

Stanford Hotels Corporation is a mid-size, owner-operated company that specializes in the development and management of high quality, full service hotels using a variety of franchise brands. The corporate office is located in San Francisco; however, Stanford Hotels has 13 properties throughout the U.S. comprising three top global brands including Marriott, Starwood and Hilton.

 

Our goal is to be the "Best of the Brand." Since 1985, Stanford Hotels Corporation believes that high-quality properties, exceptional customer satisfaction, and engaged employees set Stanford Hotels apart from the rest.

Job Description

The Hilton Santa Clara is seeking for Sales Manager to handle the Group Corporate Market and join our great team to enjoy all the benefits of our exciting hotel environment. Come be part of one of the finest Santa Clara Hotels in the Silicon Valley featuring 280 room Four Diamond hotel in the heart of Silicon Valley.

Group Corporate Sales Manager will be responsible for soliciting and servicing business in the hotel in accordance with the marketing plan and assigned market segments.  Generates a high profile and quality perception in the market place.  Responsible for generating group guest room and other revenues as described by the Director of Sales & Marketing.  Also responsible for maximizing profitability and ensuring overall guest satisfaction.

Position requires flexible hours and some traveling to attend social events and trade shows up to and including outside states shows.

Looking for candidates with previous hotel sales experience.

 

Job Requirements
  1. Meet or exceed pre-determined booking goals for guest room revenue; meet or exceed budgeted costs and revenue on a monthly average with the liberty to negotiate as needed on individual functions within established guidelines yet maintaining the overall revenue goals.
  2. Responsible for prompt handling (within the business day) of inquiry calls and monitoring the efficient flow of paperwork relative to confirming function details to the client.
  3. Compiles lists of prospective clients for use as sales leads based on information from newspapers, business directories and other sources.
  4. Solicit new and repeat guest room and meeting business.  Maintain client base of key accounts and conventions.  Determine the guest’s needs, space availability, and meeting details. 
  5. Make outside sales calls and telemarket to obtain business.  Also utilize site inspections and on-site luncheons to book business.
  6. Maintain active liaison with competitors regionally through personal contacts, professional and industry associations.  Monitor pricing, service levels, facilities and function activities at competitive facilities to ensure the Hotel remains in a competitive position.
  7. Evaluate a potential piece of business for profitability and overall benefit to the Hotel.
  8. Have acquired knowledge with the ability to upsell clients, while promoting a level of service parallel to the luxury stature of the facility.
  9. Complete coordination of the Sales group functions; accurate and timely preparation of detailed Sales Contracts and Group Resumes as necessary to ensure a common quality understanding of what the client is to receive in terms of products and services.  Review function contracts prior to distribution to client and hotel staff.
  10. Follows up on the progress of groups booked, such as room night pick up, rooming lists, cut off dates, etc. with the Group Housing Coordinator to ensure maximum occupancy.
  11. Generate “thank you” notes to clients after functions with prompt follow up of negative client feedback as necessary.
  12. Follow up on bookings and solicit repeat business.
  13. Represent hotel in community affairs and industry related events.
  14. Participate in Hotel Manager on Duty Program and journey Ambassador Program.