Waiter

Job Summary

It is important to provide a positive image of the company from the start to both employees and guests.  The American Queen Steamboat Company is looking for a Waiter to live and work aboard the American Queen.

Essential Functions  the following are essential functions of the job but are not all-inclusive.

• Serves meals to patrons according to established rules of etiquette, working in formal setting - presents menu to diner, suggests dinner courses, appropriate wines, and answers questions regarding food preparation.
• Relays orders to kitchen and serves courses from kitchen and service bars.
• Garnishes and decorates dishes preparatory to serving.
• Observes diners to respond to any additional requests and to determine when meal has been completed.
• Totals bill and accepts payment or refers patron to Cashier.
• May carve meats, bone fish and fowl, and prepare flaming dishes and desserts at patron's table.
• To present a professional appearance at all times: complying with Great American Steamboat Company and uniform and grooming standards.
• To comply with all service standards when in passenger areas and at all times when dealing with passengers directly.
• Maintain safe and sanitary conditions at all times. All FDA, Coast Guard and Maritime Security guidelines are to be followed at all times.
• To report any maintenance issues found in your assigned areas. This should become routine and awareness second nature when walking through the vessel.
• To stay personally current on cruise events and programs in order to answer any passenger questions.
• Maintain a level of courtesy and professionalism in conversing with all passengers, co-workers and management at all times.
• Required to attend all meetings scheduled by management.
• To read and follow all memos/directives as issued by company management.
• Perform duties as instructed by your supervisor or company management.

Experience    

• Two years full service operations.
• Fine Dining Experience.
• Cruise industry experience preferred
• High School Diploma