Corporate Overview
Pyramid Hotel Group is committed to being the best and most desirable employer in the industry.
To achieve this goal, we recognize the importance of providing respect, support and rewards to all of our people. We seek motivated and enthusiastic team players to join Pyramid Hotel Group who believe in these same values.
Pyramid is comprised of a diverse group of individuals. Some of our people have worked together for many years; others have recently joined our team, bringing new insights and perspectives. Together we strive for excellence in every endeavor.
What makes working at Pyramid Hotel Group different?
- We pride ourselves on being agile, flexible and responsive. We provide all the internal resources of a large hotel chain without the burdens of bureaucracy.
- We provide outstanding leadership. Our principals, officers and managers are experienced team players. They are always accessible to our associates and provide exceptional support and development.
- We focus on Respect, Recognition and Rewards. We hold our associates accountable for their goals. In return we treat our people with respect, recognize excellence in job performance and reward achievement in meaningful ways.
Job Description
Director of Catering - Boston Marriott Burlington
The Boston Marriott in Burlington, MA, boasting 418 guest rooms and over 13,000 square feet of flexible meeting space provides the ideal location for a trip to New England. Just steps from the Burlington Mall and a short drive from Hanscom Air Force Base, the Lahey Clinic, Woburn and Lexington, Massachusetts, this hotel's stunning guest rooms, restaurants and event space make it one of the premier Burlington, MA, hotels. For those traveling on business or hosting an event, this hotel in Burlington, MA, features a 9,000 sq ft Grand Ballroom and state-of-the art meeting rooms. Find out today what a career with Pyramid Hotel Group and the Burlington Marriott can mean for you!
POSITION PURPOSE:
Train, supervise and work with all Catering staff in order to solicit and book Banquet and Catering functions resulting in customer satisfaction and profitability.
EXAMPLES OF DUTIES:
ESSENTIAL FUNCTIONS:
- Select, train, supervise and monitor performance of Catering staff in the proper preparation of Banquet menus, memos, and files. Organize and conduct staff meetings to coordinate successful functions.
- Tour and inspect banquet and meeting space on a daily basis, report necessary repairs.
- Schedule and assigns in detail, specific duties to all employees under supervision for the efficient operation of the Catering Department, coverage of functions in accordance with productivity standards.
- Solicit new accounts and review previous Banquet files to generate business. Oversee service of group functions once they are in house.
- Write Banquet menus, memos, and send out Event Orders. Review and revise Catering Department guarantee sheets, weekly events sheets. Formulate and make revisions to annual and monthly forecasts.
- Negotiate, Prepare and write contracts and enter information into the Diary Book.
- Interact with clients to determine needs and direct staff accordingly. Respond to telephone and walk-in inquiries of potential guests.
Other:
Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Group from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
Upon employment, all employees are required to fully comply with Pyramid Hotels Group rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.
- Maintains vacation schedule for proper staffing.
- Performs other duties as requested, such as attending outside V.I.P. parties and social events.
- Attend menu, staff, and other Hotel meetings.
- Perform duties of Manager On Duty Program as scheduled.
- Participate in the sales/catering department reader board program.
Job Requirements
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
- Thorough knowledge of food and beverage products, proper preparation and presentation of foods and beverage items.
- Ability to prepare signage for Catering functions.
- Ability to grasp, lift and/or carry, or otherwise move goods weighing a maximum of 50 lbs. on an occasional basis.
- Ability to read, write and speak effectively in English to comprehend and communicate job functions.
- Ability to create special themes and menus.
- Ability to effectively deal with internal and external customers, some of whom will
- require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
- Ability to perform the role of Manager On Duty.
QUALIFICATION STANDARDS
Education:
Any combination of education, training or experience that provides the required knowledge, skills and abilities. College education preferred.
Experience:
Two years combined prior Catering and supervisory experience preferred. Minimum of one year supervisory experience or 3-5 years comparable catering, hospitality or related experience.
PLEASE APPLY ONLINE AT http://PyramidOASYS.com