Accounts Receivable Clerk

*Responsible for accurate, timely billing of all direct bill accounts in conformity with Hilton standard
procedures.
*Responsible for collection activity of all billed accounts, including collection calls and periodic mailing of statements.
*Daily handling and resolution of check out with balance accounts
*Maintain neat and organized billing files
*Audit all banquet charges as well as miscellaneous
charges that are posted to master accounts for accuracy.
*Research and resolve all customer inquiries in a timely
and efficient manner.
*Research and respond to all credit card chargeback
inquiries.
*Handle correspondence and communication to customers &
corporate office regarding billing matters.
*Maintain open communication with all departments.

*Ability to problem solve and work independently while
meeting specific deadlines.
*Must have high proficiency with computers including
Microsoft Office.
*Knowledge of Epitome is a plus.
*Phone etiquette and excellent communication skills
required.
*High attention to detail, strong organizational &
multi-tasking skills a must
*Hotel or related experience preferred.
*2 or 4 year degree preferred but not required.
*Must be able to work occasional weekends