Executive Housekeeper

JHM Hotels has developed, acquired, owned, and operated hotels throughout the United States for more than 35 years. The company currently owns/operates 43 hotels with over 7,000 guestrooms, and over 1,600 associates located in the United States and India operating under such well-regarded brands as Marriott, Hilton, Hyatt and Starwood.  The company's mission statement shares this commitment with guests, associates and ownership.   We seek people who are driven by our core values, strive for service excellence and will go the extra mile to provide our guests with a memorable experience. We are interested in attracting and investing in talented individuals, who are dedicated to their career, show integrity and strive for positive results.

For more information, please visit our website www.jhmhotels.com

The primary function of an Executive Housekeeper is to assure the overall success of the hotel by meeting or exceeding the guest expectation for product cleanliness.   Duties include, but are not limited to:

Prepares work schedules in accordance with forecasted occupancy

Supervises the day to day activities of housekeeping staff

Maintains familiarity with cleaning equipment; fills out requisition orders as necessary

Insures public space meets and exceeds customer expectations for the appearance of the hotel

Meets and exceeds customer expectations by ensuring department provides outstanding service and teamwork

Provides staff with the skills training to provide value added service to customers

Insures that customer rooms are cleaned according to JHM Hotels' Standards

Checks "In" house or "Stay-over Rooms" as necessary

Writes maintenance orders as needed

Trains associates on proper cleaning techniques

Works side by side with housekeeping associates when necessary to provide rooms to meet forecasted demand

Maintains safe working conditions within department and hotel

Utilizes leadership skills and motivation techniques in order to maximize associate productivity and satisfaction of direct reports

Selects, orients, and trains qualified associates

Maintains proper linen pars, chemicals, and amenity inventories

Recommends purchases of products; remaining within budget

Coordinates housekeeping work with other departments; Front Office, Engineering, Banquets, etc…

Confers closely with the General Manager at all times and takes every opportunity to become familiar with all aspects of the hotel in order to assist wherever required

Coordinates staffing and payroll to conform to productivity and budgetary standards

A college degree is preferred.  Two or more years of supervisory experience are required.

Qualified candidates please forward your resume to Jennifer Harper, General Manager, at GM.MCOAR@jhmhotels.com

       EOE    M/F/D/V

       JHM Hotels is an E Verify employer.