Why Kokua Hospitality?

Kokua is a Hawaiian word meaning "help, assistance, cooperation, to comfort, to care, support and pursuit of knowledge." These are all part of the foundation that make our company who we are. Our teams embody this definition and we look for these traits in candidates for open positions.

We believe that our success depends upon the quality of the relationships between our associates and our guests. Our guests' impressions are formed by the people who serve them. Regardless of position, as a member of our team, you are our ambassador.

By attracting the best and brightest from all facets of the hospitality industry, Kokua Hospitality has become a top destination for lodging professionals.

About Kokua Hospitality

At Kokua Hospitality, we believe that lodging investors shouldn't have to sacrifice world-class guest service to maximize bottom-line return. That's why we created an independent, unencumbered management company with the flexibility and hands-on operational expertise necessary to serve both owners and their guests.

Kokua is affiliated with The Chartres Lodging Group, LLC, formerly Oxford Lodging Advisory & Investment Group, LLC. This affiliation with one of the fastest-growing lodging investment concerns in the country, with a $5-billion, 19,000-room portfolio of luxury and upscale hotels, conference centers and resorts in the U.S. and Japan, enables us to offer our clients a unique investor's sensibility.

As day-to-day property management professionals at heart, we also know that at the root of lodging investment return is exceptional guest service. That's why we've positioned Kokua as a fiercely independent management company.

Our intent is to combine this flexibility with hands-on operational expertise to meet the bottom-line management objectives of our investment partners, brand partners and other clients, while maximizing the guest experience of every property in the portfolio.

We are a downtown convention hotel, located in the heart of the city. We are looking for a dynamic, energetic, proactive, and experienced Business Travel Sales Manager. We offer our guests an "experience" they will remember. Our amenities include: an award winning Concierge staff, multiple food and beverage outlets, including a award-winning restaurant and an experienced service staff to exceed all guest expectations.

Responsibilities/Duties:

1. Develop a marketing strategy by analyzing historical, current and future hotel/market trends and creating selling strategies to capture the maximum amount of revenue from the transient market. Individual must meet/exceed sales goals.
2. Solicit, negotiate and book new and repeat business through various efforts (outside sales calls, prospecting, telemarketing, mailings, referrals, networking, etc.) To maximize room revenue and meet/exceed goals.
3. Notify/coordinate customer specifications with other departments and quickly, efficiently respond to customer issues, comments and problems to insure quality experience and enhance future sales prospects.
4. Develop and continually enhance relationships with key local corporate, consortia, and national business travel industry accounts to maintain and increase our market share.
5. Maintain accurate, legible records and files to provide history, ensure future and current quality service and enhance future prospects.
6. Participate in trade shows and community and professional organizations to maintain high visibility and the achievement of sales and revenue goals.
7. Perform special projects and other responsibilities as assigned. Participate in the company's task forces and committees as required.

Required Experience:

Must have proven Business Sales Travel experience preferably In the hospitality industry. Must have leadership qualities. College Degree (BS/BA) preferred.

Minimum Qualifications:

Excellent communication skills, both oral and written.

Must be able to organize time effectively.

Must be able to work with minimal supervision.

Excellent hearing.

Command of the English language, both written and verbal.

Able to sit, stand, walk, and climb stairs for extended periods of time in order to interact with clients and staff both inside and outside the hotel.

Must be able to work flexible and extended hours.

Must be goal oriented and self-motivated.