Front Desk Agent

-Greet customers immediately with a friendly and sincere welcome.

-Complete the registration process.

-Handle cash; make change and balance assigned individual banks.

-Promptly answer the telephone using positive and clear English communication.

-Close guest accounts at time of checkout and ascertain satisfaction.

-Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results.

-Ability to effectively deal with internal and external customers.

-Flexible Schedule

-Knowledge of OnQ a plus.

***Prior Front Desk experience in a hotel is a MUST to be considered for this postion***