Room Operations Manager . . . . must be willing to relocate throughout New England

Growing and expanding hotels seeking Rooms Operations Managers throughout New England. Exciting opportunities for professional and highly motivated candidates.

Job Description

Manage others to ensure guests are provided with high quality services and that the operation of the hotel is maintained on a daily basis. Must lead various functions of the hotel to meet and/or exceed financial obligations and profitability through overseeing and actively participating in sales, labor productivity, cost control, and effective purchasing including anticipating revenue/cost problems.

Participate in the sales effort by knowing key accounts, meeting with potential and current clients, and actively "selling" the services of the hotel.

Implement, monitor, adhere to, and enforce compliance with all hotel and company policies, procedures, and standards and local, state, and federal laws.

Lead, participate in, and manage the process of accurately developing/coordinating/revising within the planning procedures to all related areas of the hotel.

Physically tour and visually inspect property on a daily basis monitoring property condition, cleanliness, and quality of product and service throughout the hotel. Greet and maintain rapport with employees and customers.

Communicate effectively and professionally with internal customers to include relaying pertinent information to subordinates; this includes communicating expectations, expressing appreciation and sharing the "big picture" as well as discussing departmental and hotel goals and objectives.

Supervise/counsel departmental managers in the effective and efficient operation of their respective area(s). Meet with, develop, and delegate improvement plans for operation.


Job Requirements

At least 3 years GM or equivalent experience. Strong working knowledge of and proven track record of supporting hotel sales as well as operational functions.

Possess and demonstrate the following knowledge, skills and abilities:

Knowledge of hotel operations, including marketing plans, security and safety programs, human resources, preparation of business plans, budget forecasting, quality assurance programs, and the development of long-range planning.