Assistant General Manager

Scope:

The Assistant General Manager will oversee and manage the facility operation and work cooperatively with other departments. The position will promote an exceptional "golf experience," develop and retain employees and exceed guest expectations.

Primary Responsibilities:

• Recruitment, hiring, training, and supervision of all staff
• Implementation of policies and procedures and regular scheduling of staff meetings.
• Oversee all golf services and operations.
• Oversee the reservation system, starting, and monitoring of play.
• Track and verify all players and guests, golf cars, handicap fees, and other charges necessary, and facilitate proper controls.
• Develop and manage an innovative tournament program that services all customer segments.
• Develop and oversee the golf instruction
• Oversee the operations of a well-managed practice facility.
• Maintain close working relationship with the all department heads.
• Assist in the marketing and promotion of new memberships / play.
• Assist in the preparation of budgets, including forecasting and review of all revenues and expenses on a daily, weekly, monthly, and annual basis.
• Maintain and oversee a profitable merchandise concession that is consistent with patron demographics and needs.
• Establish sales goals and forecasts for all club programs and services, monitor and analyze reports.
• Oversee all golf-related purchasing.
• Implement cash and systems controls to ensure the safekeeping of assets, inventory and resources.
• Oversee and approve all weekly staff time sheets /payroll, purchase orders, and invoices.
• Supervise physical inventories and the display of merchandise. Assist in the development of necessary systems to safeguard inventories.
• Assist in the publication of newsletters, informational and promotional materials.
• Compile information from market competition for comparison studies to properly position the facility in the marketplace.
• Promotes Fore Golf's philosophies throughout the golf course to both employees and guests.

Note: Other duties as assigned by supervisor or management.

Creative Ability:

• Create programs to enhance service and maintain interest and enthusiasm among all customer segments.
• Assist in marketing and promotion for instruction programming

Relationships:

• Maintain extensive contact with peers and subordinates to ensure teamwork and consistency.
• Possess a personality trait that will make people feel welcome, reflecting favorably on the facility

Skills:

Strong oral and written communication skills
Strong attention to detail
Supervisory skills
Planning and organizational ability
Customer skills
Computer skills

Working Conditions:

Will be required to work nights, weekends and holidays.
Will be required to work in fast paced, stressful environment

Physical / Cognitive Activities:

This description of physical and mental activities is not intended to describe essential job functions. Rather, its purpose is to give the job applicant a feel for the physical and mental activities of the job to the end that an applicant with a disability can determine whether he or she will be able to do this job either with or without accommodations.

• A significant portion of time is spent thinking, writing, speaking and listening.
• Mathematical skills, including basic math, problem solving, reasoning, budgeting, profit/loss concepts, variances and percentages are used daily.
• A significant amount of time is spent communicating and interacting with various people inside and outside the company. This person will be listening and speaking to staff, making quick decisions and using problem-solving skills.
• Reading and writing abilities are often used when communicating with the golf course department managers when planning budgets and developing forecasts.
• Strong leadership and problem-solving skills will be used. This person will need to have strong speaking, reading and writing skills, for effective communication throughout the golf course.

Organizational Structure:

Reports to: General Manager

Other Notes:

Please submit salary requirements with resume.
Make note of location prior to applying