Assistant General Manager

Hotel Equities is an extraordinary lodging company which provides award-winning service, management, development, and consulting for hotels throughout the country. Hotel Equities provides third party management and consulting services for well-known national hotel brands. We are currently seeking an individual to join our team as the Operations Manager of the Wingate Inn by Wyndham located in Aberdeen/Belcamp, MD.

• Manage all financial aspects of location: P&L, Capital Expenditures, Forecasting & Budgeting

• Deliver exceptional service and quality cost effectively.

• Lead a high-quality, service-oriented organization with a focus on efficient and cost-effective operations. 

• Hire, develop, manage and lead key managers, sales team members, delivery and installations, dishroom, laundry, equipment and facilities maintenance.

• Guide, develop and/or implement policies, procedures, and systems to improve business operations.

• Execute high quality end-to-end client service, continuously working to improve customer service levels throughout the sales, fulfillment and reconciliation process

• Oversee all aspects of the operation, including operations labor, training, vehicles, vendors, equipment, and facilities

• Effectively manage all aspects of safety program, including training, reporting and incentives

• 5 years of management experience in service oriented operations with at least 50 employees. Preferably in the event rental industry or a closely related industry such as foodservice, catering, restaurants, and venue mgmt is also important.