Guest Service Manager

Stonebridge Companies is a privately owned, innovative hotel management company headquartered near Denver, Colorado. Stonebridge Companies has developed over 60 hotels and operated more than 75 lodging properties. Currently, Stonebridge Companies operates over 40 hotels comprising approximately 6,000 guest rooms in Alaska, Arizona, California, Colorado, Nevada, Utah, Virginia,Washington and New York. The diverse portfolio includes select-service, extended stay, mid-scale and full-service hotels in primary and secondary markets.

We are currently seeking an energetic, goal oriented Guest Services Manager for our Residence Inn located in Glenwood Springs, Colorado. This person is responsible for the successful coordination and delivery of service at the front desk, bell area, reservations, and night audit. This position is also responsible for recruiting, training and coaching front office staff according to brand standards.

 

Candidates for consideration will have excellent working knowledge of and experience in all facets of a hotel front office. Management or supervisory experience is required. Marriott brand and opening experience preferred. Must be a strong motivator, leader and trainer. Excellent guest service skills, a high level of organization and attention to detail are required.

Stonebridge Companies offers a competitive benefit package that includes Medical, Dental, Vision Insurance, Company Paid Life and AD&D Insurance, 401k and Discounted Hotel Rooms.

Stonebridge Companies is proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace, perform pre-employment substance abuse testing and background screening.