The Power of One®

The "Power of One" is the key component of the Omni Hotels' company culture:  it's the way we work.

Omni Hotels associates are encouraged to make decisions that exceed the expectations of our internal and external customers by using The Power of One" service code.  Our culture provides associates with the training and authority to make these decisions in a positive, supportive environment and rewards them through the Omni Service Champions program.

Job Description

? To be thoroughly acquainted with all check-in policies
and procedures.

* To be thoroughly acquainted with all check-out
policies and procedures.

* To be familiar with guest scenarios.

* To be familiar with all technical equipment related to
the Front Desk.

* To be familiar with all hotel facilities.

* To be familiar with general organization set-up.

* To be familiar with the inter-relationship between the
different departments.

* Must be able to train new associates.

* Must be familiar with shift checklist and be able to
run the desk in absence of the assistant manager.

Job Requirements

Front desk supervisor experience in a full service hotel
preferred.

Seeking enthusiastic, passion individual with commitment
to great customer service.

Excellent communication skills both verbal & written.

Individual must be able to work in very fast environment
and multitask.

Must be able to supervise/direct a team to success.

Computer literate and detail orientated a must.

Must be able to work a flexible schedule to include
weekends and holidays.