Executive Meeting Manager
DoubleTree Hotel by HIlton Santa Ana/OC Airport
Location: US - CA - Santa Ana/South Coast Metro Area
We are currently looking for a highly motivated, determined, well-spoken and experienced Executive Meeting Manager who understands the meaning of "hunting" and closing.
If this describes you, we have the ideal position available at the one of Pacific Hospitality Group's Orange County hotels at the DoubleTree by Hilton Santa Ana-OC Airport. The property is newly remodeled and we’re looking for an outstanding and exceptional Sales Manager to join our team!
The DoubleTree by Hilton Santa Ana-OC Airport has a spot for a highly motivated, enthusiastic, self-determined, dynamic individual who thrives in a fast paced sales environment to join one of Pacific Hospitality Group's OC hotels. Responsibilities will include meeting & exceeding sales goals, negotiating contracts, identifying new business that fits sales parameters, consistently making prospecting calls, booking repeat business and developing long term relationships.
PHG maintains a long term strategic vision and strong sense of core values as guiding principles for its business success and we are looking for the ideal candidate join our team. To learn more about the company visit our website at www.pacifichospitality.com.
The DoubleTree by Hilton Santa Ana-OC Airport is located in Orange County's metropolitan capital. With 253 rooms and 13,000 square feet of flexible meeting space, the DoubleTree is a dynamic rewarding place to visit for business, vacation, conferences and special events.
As an Executive Meeting Manager, you'll be primarily responsible for ensuring that revenue goals are achieved or exceeded by proactively prospecting, facilitating and closing group business opportunities as well as event execution.
Key responsibilities of an Executive Meeting Manager include:
* Identifying new business that fits sales parameters by using a wide variety of means/tools
* Prospecting for new business through individual creativity and innovation
* Negotiating group business that meets or exceeds hotel revenue goals
* Negotiating contracts, ensuring that all pertinent aspects of solicitation and closing are complete and documented
* Maintaining accurate information in sales management tool (Delphi) on all new and ongoing leads and accounts, including solicitation efforts and all activities up to date
* Following proper event management procedures for event execution to include, but not limited to, BEO creation, F & B forecasting, resume communication, amenity/VIP designation and room block management
* Producing accurate contracts, banquet/catering event orders and resumes within timeframe set by hotel
* Responding to all leads and RFPs within 24 hours
* Maintaining accurate and timely internal hotel communication
* Conducting site inspections, local sales calls and attending appropriate trade shows and client events
* Creating a dynamic and positive relationship with customer from sales phase through on site execution of event
The ideal Executive Meeting Manager candidate will have at least one to two years of experience as an Executive Meeting Manager, Sales/Catering or Event Coordinator or Event Manager with a proven track record of success. If you have high performance standards, a high level of enthusiasm and thrive in a fast-paced team environment then you just might be the candidate that we're looking for!
The minimum qualifications for this position are:
* Demonstrated ability to understand customer requirements and translate into sales solutions
* Experience at a similar size and quality hotel
* Experience in internet research and database mining
* Basic understanding of event management policies and execution
* Knowledge of general sales techniques or evidence of formal training
* Ability to be assertive and persuasive without being aggressive
* Excellent communicator with strong written and verbal communication skills
* Track record of developing long term relationships
* Ability to quickly evaluate alternatives and decide on a plan of action
* Organizational skills including follow-up, time management, ability to multi-task and manage multiple priorities in a fast paced environment
* Skills for problem-solving, analysis, effective decision-making, negotiation and interpretation of contracts
* Strong interpersonal communication and networking skills
* Ability to effectively present information in one-on-one and group situations to customers, client, and other employees of the organization
* Knowledge of hotel features, benefits, and competing hotels within the market
* Working knowledge of MS Word, Excel and Outlook
* Knowledge of Delphi or a similar hospitality sales and catering management tool experience a plus!
