Sales manager is responsible for acquisition and maintenance of group business in their assigned market segment to assure group room revenue meets or exceeds individual goals as well as budget and asserts maximum revenue sources in hotel.
Position is responsible for negotiating room rates, dates and space for large groups/accounts.
Solicit, negotiate, develop and book new and repeat business through various efforts (outside sales calls, telemarketing, mailings, site inspections, referrals, networking, etc...) to maximize room revenue to meet/exceed individual monthly goals. Adhere to prime selling guidelines.
Notify/coordinate customer specifications with other departments and quickly, efficiently respond to customer issues, comments and problems to ensure a quality experience and enhance future sales prospects.
Develop a marketing strategy by analyzing historical, current and future hotel/market trends and creating selling strategies to capture the maximum amount of revenue and meet/exceed his/her individual sales goals.
Maintain accurate, legible records and files to provide group history ensure future and current quality service and enhance future prospects.
Regular and timely attendance is an essential function of this position.
Participate in trade shows and community and professional organizations to maintain high visibility and the achievement of sales and revenue goals.
Perform special projects and other responsibilities as assigned and participate in task forces and committees as requested.