When it comes to hotels, do you prefer diverse style or uniform standards? With Millennium Hotels and Resorts, you don’t have to choose. This distinctive hotel brand with over 100 destinations around the globe offers the consistency that gives travelers peace of mind no matter where their travels bring them.

Millennium’s 14 city-centric U.S. locations boast some of the most sought-after addresses in the country. Times Square, UN Plaza, the Magnificent Mile and Faneuil Hall, just to name a few. They overlook landmarks ranging from the Gateway Arch to the Rocky Mountains. And they stand steps from the attractions that are well loved by travelers from around the globe - from world - class Broadway theater to the largest floatplane harbor in the world.

In these scenic locations, each hotel showcases its own personality. Whether urban, historic or stylish in character, they embrace what’s unique while still offering the comfort and convenience the modern guest desires. Properties range in size and style from a 200-room boutique hotel to spacious convention hotels with 800+ rooms. Many Millennium properties have been recently updated with added amenities and redesigned spaces.

With its heart-of-the-city locations, Millennium is a favorite with business travelers who want a haven near the action. Away from the comforts of home? Relax, Millennium has you covered with the necessities every traveler needs: high-speed Internet, on-site dining, business centers and proximity to transportation. Of course, these same locations are just as popular with guests whose only purpose is leisure. Great dining, museums, shopping, cultural attractions - all can be found just a stroll away from most Millennium hotels. And Millennium concierges are the ideal people to help you navigate the ins and outs, the good and the great, of any city landscape.

Each hotel serves up its own style of dining, from new American to spicy Southwest. Millennium dining is all about the senses; sight, sound, smell, taste all come together to create a multi-layered experience. For a business breakfast, a pre-theater cocktail or a romantic dinner, you’ll discover hotel dining is a pleasure again.

If you appreciate attractive locations, unique style and attention to detail, Millennium is your go-to partner for meetings. Across the U.S., each property upholds Millennium standards while offering distinctive meeting environments. Meeting planners gravitate to the versatile space, advanced technology and professional service that define a Millennium meeting. Attendees remember the enticing food and the exciting backdrops, plus all the little extras that make each experience feel new.

The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel. Duties allocate 60% to Sales effort 40% to administration. In addition, to support the Shared Values of the Hotel.

ESSENTIAL FUNCTIONS:
Direct the solicitation efforts of the sales and Catering staff through effective oral and written communication while overseeing rate, date and space commitments for group room sales within the hotel.

Administer the staffing, training and performance reviews for the Sales and Catering Department. Ensure training programs are conducted regularly and Millennium's standards of performance are met. Give guidance and counsel staff toward improvement.

Compiles and/or directs the preparation of reports pertaining to the operation of the Sales and Catering Department to include, but not limited to the annual and monthly Forecast, Marketing Budget, Lead Management System, Booking Report, Answer Net reports, Sales Meeting minutes, and tracking of market segments and Reports required by Corporate

Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets.

Develop and conduct persuasive verbal sales presentations to prospective clients. Internally promote Millennium programs. Meet with and entertain clients some of which will require travel.

Initiate preparation of annual Market Plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions.

Organize and/or attend scheduled Sales Department and related meetings.
Other:
Regular attendance in conformance with the standards, which may be established by Millennium from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

Upon employment, all employees are required to fully comply with Millennium's rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

SUPPORTIVE FUNCTIONS:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.

Conduct site inspections per day with potential customers as needed. This entails walking approximately one-half mile for each property tour over various surfaces and an oral presentation.

Travel to industry-related tradeshows in various destinations around the world. Reach up to approximately eight feet in order to setup and dismantling of booth displays and carrying a minimum of 25 pounds for transporting of collateral material is required.

Participate in key organizations as recommended by management and Regional Director of Marketing.

Inputting and retrieving information from computer system for file maintenance, correspondence and preparation of forecasts and marketing budget.

Promptly answer the telephone using positive and clear English language. Operate a facsimile machine and photo copier as required.

Motive, lead, direct sales staff by setting goals and action plans.

Other duties as assigned by the General Manager and/or Regional Director of Marketing.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

Knowledge of travel industry, current market trends and economic factors.

Extensive skill in development and delivery of sales presentations.

Ability to access, understand and accurately input information using a moderately complex computer system.

Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts.

Ability to stand and move throughout the hotel property and continuously perform essential job functions.

Ability to read, listen and communicate effectively in English, both verbally and in writing.

Hearing and visual ability to observe and detect signs of emergency situations.

Bachelor's degree in business, sales or marketing or equivalent degree.

Three to five years experience as a director of sales and marketing in a full service hotel.

Must have strong group base experience.

Thorough and complete knowledge of Delphi system and reports.

Must understand financials and be able to manage expenses.