First Hospitality Group is a national, experienced and established hospitality management and development company serving the investment and real estate industries.
Since 1985, we have been an award-winning pioneer in the hospitality industry. We have successfully developed, marketed and managed a host of over 16 brands and 50 properties throughout the midwest.
We know the industry and we know the players. Through our deep-rooted relationships with key leaders in the hotel, restaurant and finance communities, we collaborate on each project to maximize and achieve the profit potential for each site.
Our Goals:
We provide a broad based, experienced supervisory staff focused on achieving all of our goals: exceptional financial returns, well-trained and motivated associates, and superior levels of guest satisfaction.
Our outstanding track record has been achieved through an uncompromising and consistent dedication to these goals. With over half of our managed properties owned by our company and its principals, we approach our day-to-day activities with this entrepreneurial ownership perspective. The results speak for themselves.
The Courtyard by Marriott in Elmhurst, IL is currently looking for a self-motivated and enthusiastic individual to join our Night Audit team.
Greets, registers, and assigns rooms to guests
Handles confidential information, including guest records, with a high degree of integrity
Promptly and effectively deals with guest requests and complaints
Answers and routes calls as appropriate; takes guest messages with accuracy
Maintains accurate records including cash flows, registration cards, reservation cards, and property walks
Answers inquires pertaining to hotel services; registration of guests; and travel directions
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION/EXPERIENCE:
High school diploma required, some college preferred. Minimum of one year hotel or night audit experience preferred.
LANGUAGE ABILITY:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.