Property Name
Ameristar Casinos
Job Title
SECURITY OFFICER
Location
Colorado-Denver
Company Name
City
Black Hawk
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
No
Accommodation
No
Industry
Casino
Position Categories
Security
The Ameristar Career
Come and explore the exciting career opportunities with Ameristar Casinos. With over 7,500 dedicated TEAM MEMBERS at our eight casino hotel properties, Ameristar Casinos prides itself on delivering exceptional experiences to our guests. We recognize that this is due to the enthusiasm and dedication of our talented TEAM MEMBERS. They are the key to our success.
At Ameristar, we take pride in providing a positive and encouraging work environment where you can be and do your best. By providing ongoing coaching, mentoring and training, we encourage career growth and development. We recognize and reward dedicated and talented individuals and provide career advancement opportunities by promoting from within.
Like our valued guests, our TEAM MEMBERS come from all walks of life. We are dedicated to promoting an environment in which people of all cultures, backgrounds and lifestyles are valued and respected. We are proud of our team and believe that diversity makes us stronger and more successful.
If you are committed in delivering exceptional experiences to our guests then come and explore your next career opportunity with Ameristar Casinos.
Exceptional people. Exceptional experiences.
Job Description
Casino Overview:
The Ameristar Casino Resort Spa located in Black Hawk, Colorado is the premiere gaming, entertainment and resort destination of Colorado. Located 40 miles west of the mile high city of Denver in the foothills of the Rocky Mountains, Ameristar features an exciting casino, a variety of fine dining restaurants and a four diamond rated hotel. Our 55,000 square foot gaming floor is home to around 1,500 of the newest slot products and the hottest games in the market. Our spacious 24 table pit includes the games of craps, blackjack and roulette. Ameristar also has the largest poker room in the state of Colorado. At Ameristar, we offer our guests four exceptional dining options including our elegant Timberline Grill, the international Centennial Buffet, our flavorful Waypost Deli and the delicious Fireside Kitchen. Ameristar’s luxurious full-service hotel incorporates 536 well-appointed rooms, including 64 suites, a roof-top pool with indoor and outdoor hot-tubs, a full-service luxury day spa and over 15,000 square-feet of meeting and event space.
Our eye-catching facilities are state-of-the-art but it’s our Ameristar Team that truly makes our operation special. At Ameristar, we take great pride in creating and facilitating a productive and winning culture. We recognize that the hard work and dedication of our Team Members has a positive impact on our property’s success, therefore we have created an environment in which our Team Members have all the tools and support they need to excel in their jobs and enjoy their Ameristar experience. To show our appreciation of our Team Members, we designed a competitive compensation and benefit package to promote the health and well being of our Team Members and their families. If you are seeking to join a winning team and the best gaming and hospitality property in Colorado, then Ameristar is your destination. To make the commute from the Denver metro area to Ameristar easy, we offer discounted rates on bus tickets for our Team Members.
Guest Service Commitment
At Ameristar we are dedicated to providing the best gaming and hospitality experience in the industry. Our guests experience quality customer service in a fun and friendly atmosphere. Ameristar devotes valuable resources and training to all our Team Members to ensure the highest level of customer service is delivered to all our guests, each of our Team Members and anyone else who has a relationship with our company. By joining our team, we hope you facilitate these successes and provide the best guest service in the industry.
Safety Requirement:
Safety is a core value at Ameristar and vital to our operation. The ability to work safely and prevent personal injury is a key job requirement of every position and very important to our organization. If an unsafe condition is identified, each Team Member is expected to correct or report the condition.
Position Summary- Provides and maintains a safe and secure environment for our guests and team members. The security officer will also protect the assets of the casino and hotel, provide top quality guest service and prevent underage gaming and alcohol consumption.
Duties and Responsibilities
* Maintains the highest level of guest service and professionalism at all times.
* Provides continuous patrol by foot of the casino, hotel and surrounding areas owned by the casino. Identify and address any suspicious persons or vehicles and or minors entering the casino or being left in the parking lots.
* Checks identification of any patron under the age of 30.
* Assists supervisors or team members preparing detail reports on any security related incidents occurring on company property.
* Escorts and transports funds for table fills, slots and or banks. Provide security for money drops to include tables and slots. Provides escorts in sensitive areas for all non-gaming team members i.e.; maintenance, repair companies and or cleaning personnel.
* Responds to disturbances and alarms and provides security for both guests and team members.
* May be required to operate security dispatch to include dispatching officers, maintaining key control and maintaining all logs required in the dispatch center.
* Addresses any type of medical situations on property and ensures proper emergency contacts are notified if necessary.
* Is responsible for ensuring gaming compliance throughout the casino.
* Works with and oversees a variety of gaming oprations to make sure assets are protected and compliance is maintained.
* Assists team members and departments with daily operations.
* This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty.
The Ameristar Casino Resort Spa located in Black Hawk, Colorado is the premiere gaming, entertainment and resort destination of Colorado. Located 40 miles west of the mile high city of Denver in the foothills of the Rocky Mountains, Ameristar features an exciting casino, a variety of fine dining restaurants and a four diamond rated hotel. Our 55,000 square foot gaming floor is home to around 1,500 of the newest slot products and the hottest games in the market. Our spacious 24 table pit includes the games of craps, blackjack and roulette. Ameristar also has the largest poker room in the state of Colorado. At Ameristar, we offer our guests four exceptional dining options including our elegant Timberline Grill, the international Centennial Buffet, our flavorful Waypost Deli and the delicious Fireside Kitchen. Ameristar’s luxurious full-service hotel incorporates 536 well-appointed rooms, including 64 suites, a roof-top pool with indoor and outdoor hot-tubs, a full-service luxury day spa and over 15,000 square-feet of meeting and event space.
Our eye-catching facilities are state-of-the-art but it’s our Ameristar Team that truly makes our operation special. At Ameristar, we take great pride in creating and facilitating a productive and winning culture. We recognize that the hard work and dedication of our Team Members has a positive impact on our property’s success, therefore we have created an environment in which our Team Members have all the tools and support they need to excel in their jobs and enjoy their Ameristar experience. To show our appreciation of our Team Members, we designed a competitive compensation and benefit package to promote the health and well being of our Team Members and their families. If you are seeking to join a winning team and the best gaming and hospitality property in Colorado, then Ameristar is your destination. To make the commute from the Denver metro area to Ameristar easy, we offer discounted rates on bus tickets for our Team Members.
Guest Service Commitment
At Ameristar we are dedicated to providing the best gaming and hospitality experience in the industry. Our guests experience quality customer service in a fun and friendly atmosphere. Ameristar devotes valuable resources and training to all our Team Members to ensure the highest level of customer service is delivered to all our guests, each of our Team Members and anyone else who has a relationship with our company. By joining our team, we hope you facilitate these successes and provide the best guest service in the industry.
Safety Requirement:
Safety is a core value at Ameristar and vital to our operation. The ability to work safely and prevent personal injury is a key job requirement of every position and very important to our organization. If an unsafe condition is identified, each Team Member is expected to correct or report the condition.
Position Summary- Provides and maintains a safe and secure environment for our guests and team members. The security officer will also protect the assets of the casino and hotel, provide top quality guest service and prevent underage gaming and alcohol consumption.
Duties and Responsibilities
* Maintains the highest level of guest service and professionalism at all times.
* Provides continuous patrol by foot of the casino, hotel and surrounding areas owned by the casino. Identify and address any suspicious persons or vehicles and or minors entering the casino or being left in the parking lots.
* Checks identification of any patron under the age of 30.
* Assists supervisors or team members preparing detail reports on any security related incidents occurring on company property.
* Escorts and transports funds for table fills, slots and or banks. Provide security for money drops to include tables and slots. Provides escorts in sensitive areas for all non-gaming team members i.e.; maintenance, repair companies and or cleaning personnel.
* Responds to disturbances and alarms and provides security for both guests and team members.
* May be required to operate security dispatch to include dispatching officers, maintaining key control and maintaining all logs required in the dispatch center.
* Addresses any type of medical situations on property and ensures proper emergency contacts are notified if necessary.
* Is responsible for ensuring gaming compliance throughout the casino.
* Works with and oversees a variety of gaming oprations to make sure assets are protected and compliance is maintained.
* Assists team members and departments with daily operations.
* This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty.
Job Requirements
Job Requirements
* Strong problem solving, mediation, coaching, and consulting skills.
* Strong written and verbal communication skills.
* Knowledgeable of applicable state laws and gaming regulations and casino standard operating procedures.
* Ability to sustain a high level of confidentiality and professionalism.
* Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
* Ability to work collaboratively and communicate effectively with guests and team members at all levels of the organization.
* Highly organized and detail-oriented
* Must be able to stand and walk for the duration of an 8 or 10 hour shift.
* Able to remain calm in emergency or stressful situations
* Must have previous experience in guest service related field.
* Excellent verbal communication skills required.
* Must be able to obtain and maintain a Colorado Gaming License.
* Strong customer service skills required.
* Strong problem solving, mediation, coaching, and consulting skills.
* Strong written and verbal communication skills.
* Knowledgeable of applicable state laws and gaming regulations and casino standard operating procedures.
* Ability to sustain a high level of confidentiality and professionalism.
* Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
* Ability to work collaboratively and communicate effectively with guests and team members at all levels of the organization.
* Highly organized and detail-oriented
* Must be able to stand and walk for the duration of an 8 or 10 hour shift.
* Able to remain calm in emergency or stressful situations
* Must have previous experience in guest service related field.
* Excellent verbal communication skills required.
* Must be able to obtain and maintain a Colorado Gaming License.
* Strong customer service skills required.