At Kimpton it all starts with our culture, which is focused on supporting our employees' personal and professional growth. We believe that if we take care of our employees they will be able to take care of our guests, ensuring the satisfaction of our investors and our future. Our culture inspires confidence and leads to caring service that comes straight from the heart.

We also are a socially responsible employer and citizen thanks to our Kimpton EarthCare and Kimpton Cares programs. Kimpton EarthCare is our industry-leading environmental program in which we have adopted eco-friendly operational practices and products to do our part in supporting a sustainable world.

"Fortune Magazine named Kimpton one of the 100 Best Places to Work For in 2013!"

The Pool Attendant/Concierge is responsible for seating guests at the pool and providing exceptional service. We are all about exceeding guest expectations - through service delivery, complimentary water/fruit service and just taking the time to care for our guests poolside. We provide the best pool experience in the city! Join a winning team at EPIC!

The essential hospitality standards must be used at all times: eye contact, smile, speak first, engage in polite conversation, use the guest surname!

Service, service, service.   Kind caring and creating Kimpton Moments for people on vacation.

Wowwing guests with unexpected service, over-anticipating needs.

Greet guests at pool, serve water, fruit and drinks.

Maintain the cleanliness of the pool area.

Answer guest questions, provide information about the hotel and local attractions.

Provide towel service.

Offer suntan lotion.

ANTICIPATE GUEST NEEDS to insure complete guest satisfaction.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform.

EDUCATION and/or EXPERIENCE:

One to three months related experience and/or training.

LANGUAGE SKILLS:

Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply and divide.  Ability to quickly perform these operations using units of American money, in stressful situations.

REASONING ABILITY:

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear.  The employee frequently is required to use hands to finger, handle, or feel objects, or telephone.  The employee is occasionally required to reach with hands and arms and taste or smell.

The employee must regularly lift and/or move up to 10-25 pounds and frequently lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those and employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Pool Attendant may service utensils, such as glasses, trays, etc.  Floors may be slippery.  Carriers large on trays which need to be cautiously positioned and transported.  Broken glass may also be present and must be carefully handled.

The noise level in the work environment is usually moderated to loud and crowded.  Ability to maneuver in close spaces is required.

(Please note:  management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands).