Assistant General Manager/Operations Manager

Centerplate is one of North America's largest providers of quality food and beverage, catering, merchandise and facility management services for many of America's best-known sports, convention and entertainment venues. As our singular goal is to be #1 in Event Hospitality, all of our managers, chefs and employees are "Hospitality Ambassadors."

"Craveable Experiences. Raveable Results." ^TM

We are currently seeking an Assistant General Manager/Operations Manager for the KFC YUM! Center in Louisville, KY.

The new arena is a $252 million, 22,000-seat basketball and multipurpose arena currently under construction and slated to open in Fall 2010 on the Ohio River waterfront in Louisville, Kentucky USA at Second and Main Street.  

The University of Louisville men's and women's basketball teams will be the primary tenants in the arena complex, however, conventions, ice shows, and collegiate sport championships would also use the facility as well.  It will be the fifth largest college basketball arena in the nation.

PRINCIPAL FUNCTION:
Assist the General Manager so that all operational measures are met for a successful operation.

ESSENTIAL RESPONSIBILITIES:

• Ensure unit is compliant with company policies and standards at all times in all facets of the food and beverage industry.
• Teach, supervise, direct all department managers so operational needs (financial, staffing, product, uniforms, etc.) are met on a daily basis.
• Schedule management personnel.
• Determine appropriate levels of stand food, beverage and merchandise for opening events.
• Oversee vault balancing, change fund ordering, and petty cash reconciliation.
• Schedule armored car service for timely deposits of revenue.
• Interact with facility personnel to obtain operational needs (security, cleaning, maintenance, etc.).
• Assist HR in developing training standards for alcohol service, customer service, safety, harassment, etc.
• Work with Warehouse Manager on purchasing decisions in line with company required and "best" practices.
• Develop new and innovative menu items.
• Complete and maintain cost of sales analysis.
• Assist with construction or renovation plans and their execution.
• Work with client on sponsorship and promotions.
• Oversee weekly sales and cash, WOR, payroll and accounts payable/receivable.
• Supervise period end inventory process and troubleshoot when problems arise.
• Assure editorial role on all unit publications (newsletters, calendars, memos, etc.).
• Attend and assist on employee grievances and union issue meetings.
• Audit Worker Compensation Compliance.
• Ensure compliance with all health and safety regulations, laws and policies.
• Perform other related duties, tasks and responsibilities as assigned from time to time.

QUALIFICATIONS/SKILLS:

• Required:
• Knowledge of personal computer, two-way radio, cellular phone and working knowledge of all food and beverage equipment.
• TIPS and ServSafe Certification.
• Must be able to use web-based programs, Microsoft Word, Excel and Access.
• Associate Degree.

Preferred:
Bachelor's Degree (Hospitality, Business, Finance, Accounting, etc.)

OTHER REQUIREMENTS:
Must be able to independently maneuver throughout the facility in a fast paced, often tightly-quartered environment.  Hours may be extended or irregular to include nights, weekends and holidays.

This position is accompanied by a competitive salary and benefits package.
**Include salary requirements when applying.**

send resume to naomi.dugan@centerplate.com

**Please include salary requirements when applying.**

Thank you for expressing interest in employment with Centerplate. While only those candidates considered for this position will be contacted, your resume will remain on file.

Centerplate is an Equal Opportunity Employer.