The Procaccianti Group (TPG) currently owns and/or operates 64 hotels in 24 states and employs approximately 8,000+ people from coast to coast with 120 professionals based at the corporate headquarters in Rhode Island.

TPG is seeking energetic, service-oriented individuals to participate in the strong growth that we are experiencing. With 50 years of real estate and hospitality management, our available positions are as diverse as our business ventures. TPG offers a wide variety of managerial and entry level positions with a competitive/attractive salary, 401k & benefits.

The Banquet Captain leads and trains the banquet staff. The Banquet Captain sets up, serves and breaks down banquets in safe and efficient compliance with proper food handling, policies and procedures, brand standards, and federal, state and local regulations. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management.

• In conjunction with management, assign banquet stations and pre and post-function sidework duties.

• Check room set-up before function start time to ensure Banquet Event Order (BEO) directions are properly followed including table drapes, silverware setting, napkins and centerpieces. Ensure cleanliness of linen, silverware, glassware and public areas. Ensure banquet staff is ready to begin on time and according to plan.

• Maintain contact with kitchen staff to ensure effective communication between food production and food service.

• Greet guest contact prior to the event. Explain how to make contact if needed during the function.

• Lead servers and guide guest service throughout function. Ensure staff uses proper in-room clearing, aisle tray break-down and stations remain neat and clean.

• Ensure check and payment policies and procedures are followed. Total the check (double check for accuracy) and obtain signature from guest contact.

• Know the function menu and explain major ingredients and preparation methods for each item to be served. Perform duties of banquet server as needed.

• Ensure banquet function break down, clean up and return of equipment and supplies to proper areas. Ensure completion of assigned sidework and related cleaning duties.

• Conduct server training, either one-to-one or by group, as needed.

• On time and at work when scheduled, and in proper uniform.

• Attend department meetings as scheduled.

• Consistent professional and positive attitude and actions when communicating with guests and associates.

• Report any incidents of guest dissatisfaction or unusual matters of significance to manager / supervisor so that corrective measures may be taken.

• Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager / supervisor before leaving work area for any reason.

• Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

• Any other tasks / duties as requested by management.

Education and Experience:

High school education plus two or more years of banquet experience. Alcohol awareness certification and familiarity with hospitality industry practices preferred.